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Chief Customer Officer (CCO) jobs: 90 open roles, pay, industries and skills

90 open Chief Customer Officer jobs (CCO), taken from employers’ own career sites and checked to still be open. Also listed as CCO, Chief Client Officer, Chief Customer Success Officer, Chief Experience Officer, Head of Customer Success. Listings that state pay show a median of $195,000 a year.

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The market for Chief Customer Officer work

Every figure is counted from verified open listings. Pay is what the employer advertises for the job.

Verified open Chief Customer Officer jobs
90

Source: NextChapter, checked against employer career sites, last 7 days.

See the detail →
Median pay in listings that state it
$195,000

Source: NextChapter verified openings.

See the detail →
State with the most openings
New York (34)

Source: NextChapter verified openings.

Industry hiring the most
Technology & Software (46%)

Source: NextChapter verified openings.

What a Chief Customer Officer does

C-suite role in Customer Success.

Everything after the sale: onboarding, support, retention and expansion, and the customer’s view of the company.

Usually reports to the CEO or CRO. “CCO” can also mean Chief Commercial or Chief Compliance Officer; commercial roles are on the CRO page.

Other ways this role is written

  • CCO
  • Chief Customer Officer
  • Chief Client Officer
  • Chief Customer Success Officer
  • Chief Experience Officer
  • Head of Customer Success

Listings under any of these titles are counted on this page. Assistant, associate, manager and staff titles are not.

Open Chief Customer Officer jobs

Verified against the employer’s own career site within the last week.

Showing the newest 15 of about 90 verified open jobs here. Search all jobs

Search all Chief Customer Officer jobs

Chief Customer Officer salary

From 25 open listings that state pay. Annual, in US dollars, base pay only.

Lower quarter
$163,000
Median
$195,000
Upper quarter
$215,000

Leadership pay often includes bonus and equity that a listing does not state. Treat these figures as the floor of the conversation, not the whole package.

Best industries for Chief Customer Officer jobs

Employers hiring the most, as a share of listings whose employer has a known industry. Median pay shown where at least 8 listings state it.

Where Chief Customer Officer jobs are

States with the most open listings; median pay where at least 8 listings state it.

Skills Chief Customer Officer jobs ask for

Named in the listings themselves, as a share of 41 Chief Customer Officer listings that name skills. Leadership listings name fewer skills than individual-contributor ones, so this is a signal, not a checklist.

Most named in Chief Customer Officer listings

  1. 1. onboarding63%
  2. 2. crm12%
  3. 3. logistics12%
  4. 4. lean7%
  5. 5. forecasting7%
  6. 6. supply chain5%
  7. 7. machine learning5%
  8. 8. strategic planning5%
  9. 9. cross-functional leadership5%
  10. 10. change management2%

Across all Customer Success openings

  1. 1. onboarding20%
  2. 2. salesforce9%
  3. 3. project management8%
  4. 4. crm8%
  5. 5. excel7%
  6. 6. forecasting4%
  7. 7. change management3%
  8. 8. logistics3%
  9. 9. sql3%
  10. 10. risk management3%

AI skills for Chief Customer Officer jobs

Specific AI skills named in the full posting text, such as prompt engineering, AI governance or an AI tool. A general mention of AI does not count.

9% of Customer Success openings ask for a specific AI skill. There are too few Chief Customer Officer listings read in full to give a figure for this role alone.

Do AI skills change chief customer officer pay?

For Customer Success roles in general, as of November 9, 2026. This is the function’s figure, not one for chief customer officer alone: one title rarely has enough listings on both sides.

Among Customer Success listings, those that ask for an AI skill advertise a median $140,000, against $114,500 for those that never mention AI (+22%). That raw gap is not matched on level or industry.

Listings that ask for an AI skill
$140,000
median, from 232 paid listings
Listings that never mention AI
$114,500
median, from 295 paid listings

Advertised pay only: the midpoint of the range an employer posted, on live U.S. postings read from the full text. “Asks for an AI skill” means the posting names a specific AI skill; “no AI” means it never mentions AI. A difference in what is advertised is not a promise of what you would be paid, and it does not show that learning a skill causes a raise.

See the AI-skill pay table for every function · Check your own pay against these listings

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The Customer Success ladder

The same function at other levels: where this role comes from and where it leads.

All Customer Success jobs

Job titles under Chief Customer Officer

The exact titles employers use, with their own job and salary pages.

Employers hiring for Chief Customer Officer roles

  • G Adventures 4
  • Wealth.com 2
  • thehivecareers.co 2
  • Canva 2
  • True Talent Solutions Partners 2
  • Abridge 2
  • Confidential 2
  • Verily 2
  • present of AI 2
  • RevsUp 2
  • Assaia 2
  • PhillyTech.Co 2

Recruiters who place Chief Customer Officer roles

Search firms with live public searches in Customer Success, counted from their own job postings, not self-described. Few firms have two searches at this level, so firms with three at the level below follow.

All Customer Success search firms

Conferences for Chief Customer Officer leaders

Events tagged for Customer Success, with dates, cost and how to speak.

  • Medallia Experience

    Feb 9 to Feb 11, 2027 · Las Vegas, NV

    Ticket $895 to $1,495. Ticket $895 early bird, $1,195 from Nov 8, $1,495 standard from Jan 8; hotel bundles cost more.

  • CX Leaders Advance

    Apr 26 to Apr 28, 2027 · Toronto, ON

    Ticket $1,795 to $2,395. Members $1,795; non-members $2,095 (includes one-year membership); preconference add-on takes it to…

  • SAMA Annual Conference (Strategic Account Management Association)

    May 17 to May 19, 2027 · Austin, TX

    Ticket $2,695 to $3,495. Early bird (Sep 5, 2026-Feb 3, 2027): corporate member $2,695, individual member $2,895, non-member…

    Open call for speakers

  • Forrester CX Forum West

    May 24 to May 25, 2027 · San Francisco, CA

    Ticket $799 to $1,099. Early bird $799 (client) / $899 (non-client) through Dec 31, 2026; standard $999 / $1,099 from Jan 1; 5…

  • NiCE World

    May 24 to May 26, 2027 · Orlando, FL

    Paid ticket. Ticket price not listed; alumni registration at special prices for past attendees.

  • Forrester CX Forum East

    Jun 14 to Jun 15, 2027 · New York, NY

    Ticket $799 to $1,099. Early bird $799 (client) / $899 (non-client) through Dec 31, 2026; standard $999 / $1,099 from Jan 1; 5…

Showing 6 of 27 conferences, 18 with dates announced.

All conferences

Training for Chief Customer Officer leaders

AI and Customer Success courses from named providers, with cost shown.

All 6 Customer Success courses

Podcasts and media Chief Customer Officer leaders follow

Hand-picked, each checked to be live. Links go to the publisher.

  • [Un]Churned

    Podcast · Josh Schachter, Gainsight

    Conversations with customer success practitioners on retention, AI and the post-sales model.

  • Customer Success Talks

    Podcast · Bayron Toruño

    A podcast on day-to-day customer success challenges for managers and early-career professionals.

  • Customer Success Collective

    Community · Customer Success Collective

    A network for customer success and support professionals, with events, certifications and a newsletter.

  • Pavilion

    Community · Pavilion

    A membership community for go-to-market leaders in sales, marketing, customer success and revenue operations.

  • RevGenius

    Community · RevGenius Inc.

    A Slack community, newsletter and events for revenue professionals.

Chief Customer Officer questions

What does a Chief Customer Officer do?
Everything after the sale: onboarding, support, retention and expansion, and the customer’s view of the company. Usually reports to the CEO or CRO. “CCO” can also mean Chief Commercial or Chief Compliance Officer; commercial roles are on the CRO page.
What does CCO stand for?
CCO stands for Chief Customer Officer. The same job is also written Chief Client Officer, Chief Customer Success Officer, Chief Experience Officer, Head of Customer Success.
How many Chief Customer Officer jobs are open?
90 verified open Chief Customer Officer jobs, each checked against the employer’s own career site within the last week.
How much does a Chief Customer Officer make?
Among 25 open Chief Customer Officer listings that state pay, the median is $195,000 a year, and half of listings fall between $163,000 and $215,000. This is pay the employer advertises for the job, not total compensation such as bonus or equity.
Where are Chief Customer Officer jobs?
New York (34), California (22), Texas (7), Georgia (4) have the most open Chief Customer Officer listings.
Which state pays a Chief Customer Officer the most?
Of the states with enough listings that state pay, New York has the highest median at $207,500.
Which industries hire for Chief Customer Officer roles?
Technology & Software (46%), Healthcare & Hospital Systems (19%), Financial Services & Banking (15%), Transportation & Logistics (8%), as a share of listings whose employer has a known industry.
What skills do Chief Customer Officer jobs ask for?
The skills named most often in open Chief Customer Officer listings are onboarding, crm, logistics, lean, forecasting.

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