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VP of Customer Success (Vice President of Customer Success) jobs: 93 open roles, pay, industries and skills

93 open Vice President of Customer Success jobs, taken from employers’ own career sites and checked to still be open. Also listed as VP Customer Success, Vice President, Customer Success, SVP Customer Success, Senior Vice President of Customer Success, EVP Customer Success. Listings that state pay show a median of $235,000 a year.

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The market for Vice President of Customer Success work

Every figure is counted from verified open listings. Pay is what the employer advertises for the job.

Verified open Vice President of Customer Success jobs
93

Source: NextChapter, checked against employer career sites, last 7 days.

See the detail →
Median pay in listings that state it
$235,000

Source: NextChapter verified openings.

See the detail →
State with the most openings
New York (22)

Source: NextChapter verified openings.

Industry hiring the most
Technology & Software (62%)

Source: NextChapter verified openings.

Listings that are remote
56%

Source: NextChapter verified openings.

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Listings that ask for an AI skill
29%

Source: NextChapter verified openings, read in full.

What a VP of Customer Success does

Vice president role in Customer Success.

A vice president of customer success runs onboarding, support, retention and expansion for existing customers for a company or a large business unit.

Usually reports to a C-suite leader or the CEO, and manages directors. SVP and EVP titles are the same job at a larger scale, and are counted here.

Other ways this role is written

  • VP of Customer Success
  • VP Customer Success
  • Vice President of Customer Success
  • Vice President, Customer Success
  • SVP Customer Success
  • Senior Vice President of Customer Success
  • EVP Customer Success
  • Executive Vice President of Customer Success
  • VP of Customer Experience
  • VP of Customer Support
  • Customer Success VP

Listings under any of these titles are counted on this page. Assistant, associate, manager and staff titles are not.

Open Vice President of Customer Success jobs

Verified against the employer’s own career site within the last week.

Showing the newest 15 of about 93 verified open jobs here. Search all jobs

Search all Vice President of Customer Success jobs

VP of Customer Success salary

From 26 open listings that state pay. Annual, in US dollars, base pay only.

Lower quarter
$207,500
Median
$235,000
Upper quarter
$270,500

Leadership pay often includes bonus and equity that a listing does not state. Treat these figures as the floor of the conversation, not the whole package.

Best industries for VP of Customer Success jobs

Employers hiring the most, as a share of listings whose employer has a known industry. Median pay shown where at least 8 listings state it.

Where VP of Customer Success jobs are

States with the most open listings; median pay where at least 8 listings state it.

Skills VP of Customer Success jobs ask for

Named in the listings themselves, as a share of 51 Vice President of Customer Success listings that name skills. Leadership listings name fewer skills than individual-contributor ones, so this is a signal, not a checklist.

Most named in VP of Customer Success listings

  1. 1. onboarding45%
  2. 2. go-to-market24%
  3. 3. forecasting22%
  4. 4. salesforce18%
  5. 5. risk management14%
  6. 6. project management12%
  7. 7. crm12%
  8. 8. machine learning8%
  9. 9. budgeting8%
  10. 10. stakeholder management6%

Across all Customer Success openings

  1. 1. onboarding23%
  2. 2. salesforce10%
  3. 3. crm9%
  4. 4. project management9%
  5. 5. excel7%
  6. 6. forecasting4%
  7. 7. change management4%
  8. 8. logistics4%
  9. 9. sql3%
  10. 10. risk management3%

AI skills for VP of Customer Success jobs

Specific AI skills named in the full posting text, such as prompt engineering, AI governance or an AI tool. A general mention of AI does not count.

29% of 45 open Vice President of Customer Success listings ask for a specific AI skill, against 11% of all Customer Success openings.

AI skills named most often

  1. 1. AI tools in daily work20%
  2. 2. AI adoption and change management7%
  3. 3. AI strategy and use cases7%
  4. 4. AI workflow automation7%
  5. 5. AI product management4%
  6. 6. AI-enabled analytics4%

Do AI skills change vice president of customer success pay?

For Customer Success roles in general, as of November 12, 2026. This is the function’s figure, not one for vice president of customer success alone: one title rarely has enough listings on both sides.

Among Customer Success listings, those that ask for an AI skill advertise +29.4% (about $30.5k) compared with similar listings that do not, matched on level and industry.

Listings that ask for an AI skill
$137,500
median, from 259 paid listings
Listings that never mention AI
$111,000
median, from 276 paid listings

Advertised pay only: the midpoint of the range an employer posted, on live U.S. postings read from the full text. “Asks for an AI skill” means the posting names a specific AI skill; “no AI” means it never mentions AI. A difference in what is advertised is not a promise of what you would be paid, and it does not show that learning a skill causes a raise.

See the AI-skill pay table for every function · Check your own pay against these listings

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The Customer Success ladder

The same function at other levels: where this role comes from and where it leads.

All Customer Success jobs

Job titles under VP of Customer Success

The exact titles employers use, with their own job and salary pages.

Employers hiring for VP of Customer Success roles

  • Confidential 9
  • Axon 5
  • Hippocratic AI 4
  • Citco 4
  • Miro 3
  • Truleo 3
  • Cohere 2
  • Disco 2
  • Zenput 2
  • Visa 2
  • Apex Systems 2
  • Brightfield 2

Recruiters who place VP of Customer Success roles

Search firms with live public searches in Customer Success, counted from their own job postings, not self-described. Each has at least two at this level.

  • DLC Inc

    2 live public searches in Customer Success at this level

  • Kimmel & Associates

    2 live public searches in Customer Success at this level

All Customer Success search firms

Customer success leadership turnover

Departures and appointments reported in SEC filings and news in the last 120 days, for the customer success leadership seat above this role. Each links to its source.

  • MIDDLEBY

    MIDDLEBY's Chief Executive Officer Timothy FitzGerald will transition out effective March 31, 2027, and Steven Spittle will be promoted to President immediately and become CEO on April 1, 2027. A search for a replacement usually follows.

    Nov 5, 2026

    Read the SEC filing

  • Biodesix

    Biodesix's Chief Commercial Officer departed effective November 2, 2026, with no permanent successor named.

    Nov 5, 2026

    Read the SEC filing

  • Fastly

    Fastly's President, Go to Market is retiring in 2027, and the company is searching for a new Chief Revenue Officer to replace him.

    Nov 4, 2026

    Read the SEC filing

  • MID Penn Bancorp

    MID Penn Bancorp's Chief Revenue Officer was promoted to Chief Operating Officer, and the company has not yet named a permanent successor to the Chief Revenue Officer role.

    Nov 2, 2026

    Read the SEC filing

  • Sumisho Air Lease

    Sumisho Air Lease's Chief Commercial Officer resigned effective immediately, and no successor has been named.

    Oct 27, 2026

    Read the SEC filing

  • Merlin

    Merlin appointed its Chief Revenue Officer as President, creating a vacancy in the Chief Revenue Officer role. A search for a replacement usually follows.

    Oct 27, 2026

    Read the SEC filing

  • Lineage

    Lineage's Chief Commercial Officer is retiring in April 2027, and the company will search for a permanent successor.

    Oct 22, 2026

    Read the SEC filing

  • Akebia Therapeutics

    Akebia Therapeutics's Chief Commercial Officer is resigning effective November 6, 2026, and no permanent successor has been named.

    Oct 14, 2026

    Read the SEC filing

Conferences for VP of Customer Success leaders

Events tagged for Customer Success, with dates, cost and how to speak.

  • Medallia Experience

    Feb 9 to Feb 11, 2027 · Las Vegas, NV

    Ticket $895 to $1,495. Ticket $895 early bird, $1,195 from Nov 8, $1,495 standard from Jan 8; hotel bundles cost more.

  • CX Leaders Advance

    Apr 26 to Apr 28, 2027 · Toronto, ON

    Ticket $1,795 to $2,395. Members $1,795; non-members $2,095 (includes one-year membership); preconference add-on takes it to…

  • SAMA Annual Conference (Strategic Account Management Association)

    May 17 to May 19, 2027 · Austin, TX

    Ticket $2,695 to $3,495. Early bird (Sep 5, 2026-Feb 3, 2027): corporate member $2,695, individual member $2,895, non-member…

    Open call for speakers

  • Forrester CX Forum West

    May 24 to May 25, 2027 · San Francisco, CA

    Ticket $799 to $1,099. Early bird $799 (client) / $899 (non-client) through Dec 31, 2026; standard $999 / $1,099 from Jan 1; 5…

  • NiCE World

    May 24 to May 26, 2027 · Orlando, FL

    Paid ticket. Ticket price not listed; alumni registration at special prices for past attendees.

  • Forrester CX Forum East

    Jun 14 to Jun 15, 2027 · New York, NY

    Ticket $799 to $1,099. Early bird $799 (client) / $899 (non-client) through Dec 31, 2026; standard $999 / $1,099 from Jan 1; 5…

Showing 6 of 27 conferences, 19 with dates announced.

All conferences

Training for VP of Customer Success leaders

AI and Customer Success courses from named providers, with cost shown.

All 6 Customer Success courses

Podcasts and media VP of Customer Success leaders follow

Hand-picked, each checked to be live. Links go to the publisher.

  • [Un]Churned

    Podcast · Josh Schachter, Gainsight

    Conversations with customer success practitioners on retention, AI and the post-sales model.

  • Customer Success Talks

    Podcast · Bayron Toruño

    A podcast on day-to-day customer success challenges for managers and early-career professionals.

  • Customer Success Collective

    Community · Customer Success Collective

    A network for customer success and support professionals, with events, certifications and a newsletter.

  • Pavilion

    Community · Pavilion

    A membership community for go-to-market leaders in sales, marketing, customer success and revenue operations.

  • RevGenius

    Community · RevGenius Inc.

    A Slack community, newsletter and events for revenue professionals.

VP of Customer Success questions

What does a VP of Customer Success do?
A vice president of customer success runs onboarding, support, retention and expansion for existing customers for a company or a large business unit. Usually reports to a C-suite leader or the CEO, and manages directors. SVP and EVP titles are the same job at a larger scale, and are counted here.
What else is a VP of Customer Success called?
The same job is also written VP Customer Success, Vice President of Customer Success, Vice President, Customer Success, SVP Customer Success, Senior Vice President of Customer Success, EVP Customer Success, Executive Vice President of Customer Success, VP of Customer Experience.
How many VP of Customer Success jobs are open?
93 verified open Vice President of Customer Success jobs, each checked against the employer’s own career site within the last week.
How much does a VP of Customer Success make?
Among 26 open Vice President of Customer Success listings that state pay, the median is $235,000 a year, and half of listings fall between $207,500 and $270,500. This is pay the employer advertises for the job, not total compensation such as bonus or equity.
Where are VP of Customer Success jobs?
New York (22), California (18), Texas (10), Massachusetts (3) have the most open Vice President of Customer Success listings. About 56% of listings that state a work arrangement are remote.
Which industries hire for VP of Customer Success roles?
Technology & Software (62%), Healthcare & Hospital Systems (16%), Financial Services & Banking (14%), as a share of listings whose employer has a known industry.
What skills do VP of Customer Success jobs ask for?
The skills named most often in open Vice President of Customer Success listings are onboarding, go-to-market, forecasting, salesforce, risk management.
Do VP of Customer Success jobs ask for AI skills?
29% of 45 open Vice President of Customer Success listings read in full name a specific AI skill. The most common is AI tools in daily work.

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