NextChapter

Head of Customer Success jobs: 42 open roles

Open head of customer success jobs taken from employers’ own career sites and checked to still be open.

The market for head of customer success work

Every figure names its source. Skills and AI-skill shares describe the whole Customer Success function this title sits in.

Verified open head of customer success jobs
42

Source: NextChapter, checked against employer career sites, last 7 days.

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Customer Success openings that ask for AI skills
11%

Source: NextChapter verified openings.

Customer Success openings that are remote
20%

Source: NextChapter verified openings.

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Skills most often named in openings

  1. 1. onboarding23%
  2. 2. project management10%
  3. 3. salesforce10%
  4. 4. crm9%
  5. 5. excel9%
  6. 6. forecasting5%
  7. 7. change management5%
  8. 8. logistics4%

AI skills worth building for this work

  1. 1. AI tools in daily work
  2. 2. Gen-AI assistants (ChatGPT, Copilot, Claude)
  3. 3. Prompt design
  4. 4. AI coding assistants
  5. 5. AI workflow automation
  6. 6. Automation platforms (Zapier, n8n, Power Automate)

More on Customer Success roles

Where head of customer success experience can go next

Career moves the skills carry over to, closest fit first. Time is how long a move usually takes.

  • Account executive

    Close fit · A few months

    You already run renewals and expansion; carrying a new-business quota is the higher-upside version.

    Carries over: Discovery with customers, Renewals and expansion, Product depth

  • Account manager

    Close fit · Quick switch (weeks)

    Account management is customer success with a revenue number attached.

    Carries over: Account relationships, Renewal management, Upsell conversations

  • Implementation and onboarding

    Close fit · Quick switch (weeks)

    You have seen every onboarding go wrong; implementation teams want exactly that.

    Carries over: Onboarding customers, Product depth, Project coordination

  • Customer education and training

    Close fit · Quick switch (weeks)

    Customer education scales what you already do one account at a time.

    Carries over: Training customers, Product knowledge

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Open head of customer success jobs

Verified against the employer’s own career site within the last week.

Showing the newest 15 of about 42 verified open jobs here. Search all jobs

Search all head of customer success jobs

Customer Success jobs in the rankings

Rankings about customer success jobs

Customer Success jobs · Top Customer Success employers · All rankings

Where head of customer success jobs are

Between jobs? Unemployment benefits and severance rules in these states, or in every state.

Head of Customer Success jobs by city and state

Employers hiring head of customer successs

  • Canva 2
  • Verily 2
  • True Talent Solutions Partners 2
  • Yoobic 1
  • Axion 1
  • PromptWrx 1
  • Squad4 1
  • Ivo 1
  • ScrumAID 1
  • Confido Health 1

Head of Customer Success is one of the ways chief customer officer is written. The Chief Customer Officer (CCO) role page counts every spelling together: pay, best industries and states, skills and AI skills.

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