Head of Customer Success: Scale Retention & Growth (Remote)
Commerce
Remote · Austin, TX · Posted November 4, 2026
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Where Austin, TX ranks
Where Austin, TX placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for professional services pay after cost of living$168k · of 25
- #1Cities with the most jobs that do not need a four-year degree in the Southwest493 jobs · of 38
- #1Best cities for pay after cost of living in the Southwest$168k · of 15
- #1Best cities for pay after cost of living in Texas$168k · of 8
- #1Best cities for software and engineering jobs in the Southwest1,931 openings · of 33
- #1Best all-round cities for mid-career professionals in the Southwest92 / 100 · of 15
Rankings about marketing jobs
- Best cities for marketing jobs #1 New York (1,754 openings)
- Best cities for marketing pay after cost of living #1 San Jose ($204k)
- Most requested AI skills in marketing jobs #1 AI tools in daily work (10.8%)
- AI tools named most often in marketing jobs #1 ChatGPT (1.2%)
- Employers with the most marketing jobs #1 Amazon (219 roles)
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Commerce, a remote-first SaaS commerce platform, is seeking a Manager, Customer Success Management to lead a high-performing team focused on retention, adoption, expansion, and long-term value. You will partner with Sales, Product, Support, Marketing, and Finance to translate...