NextChapter

Senior Customer Success Manager jobs: 89 open roles

Open senior customer success manager jobs taken from employers’ own career sites and checked to still be open. Listings that state pay show a median of $131,000 a year.

The market for senior customer success manager work

Every figure names its source. Skills and AI-skill shares describe the whole Customer Success function this title sits in.

Verified open senior customer success manager jobs
89

Source: NextChapter, checked against employer career sites, last 7 days.

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Median pay in listings that state it
$131,000

Source: NextChapter verified openings.

Customer Success openings that ask for AI skills
9%

Source: NextChapter verified openings.

Customer Success openings that are remote
19%

Source: NextChapter verified openings.

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Skills most often named in openings

  1. 1. onboarding20%
  2. 2. salesforce9%
  3. 3. project management8%
  4. 4. crm8%
  5. 5. excel7%
  6. 6. forecasting4%
  7. 7. change management3%
  8. 8. logistics3%

AI skills worth building for this work

  1. 1. AI tools in daily work
  2. 2. Gen-AI assistants (ChatGPT, Copilot, Claude)
  3. 3. Prompt design
  4. 4. AI coding assistants
  5. 5. AI workflow automation
  6. 6. Automation platforms (Zapier, n8n, Power Automate)

More on Customer Success roles

Where senior customer success manager experience can go next

Career moves the skills carry over to, closest fit first. Time is how long a move usually takes.

  • Account executive

    Close fit · A few months

    You already run renewals and expansion; carrying a new-business quota is the higher-upside version.

    Carries over: Discovery with customers, Renewals and expansion, Product depth

  • Account manager

    Close fit · Quick switch (weeks)

    Account management is customer success with a revenue number attached.

    Carries over: Account relationships, Renewal management, Upsell conversations

  • Implementation and onboarding

    Close fit · Quick switch (weeks)

    You have seen every onboarding go wrong; implementation teams want exactly that.

    Carries over: Onboarding customers, Product depth, Project coordination

  • Customer education and training

    Close fit · Quick switch (weeks)

    Customer education scales what you already do one account at a time.

    Carries over: Training customers, Product knowledge

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Open senior customer success manager jobs

Verified against the employer’s own career site within the last week.

Showing the newest 15 of about 89 verified open jobs here. Search all jobs

Search all senior customer success manager jobs

Senior Customer Success Manager salary

The middle half of senior customer success manager listings that state pay run from $122,000 to $143,500. See the full senior customer success manager salary breakdown.

Customer Success jobs in the rankings

Rankings about customer success jobs

Customer Success jobs · Top Customer Success employers · All rankings

Where senior customer success manager jobs are

Between jobs? Unemployment benefits and severance rules in these states, or in every state.

Senior Customer Success Manager jobs by city and state

Employers hiring senior customer success managers

  • Spekit 16
  • PAR Technology 7
  • MongoDB 5
  • Chainguard 2
  • Culture Amp 2
  • EverC 2
  • Box 2
  • Planhat 2
  • OneStream 2
  • Premier Global Links 1

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