Senior Customer Success Manager - AI-Driven Growth Champion
Salesforce
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Chicago, IL · Posted November 2, 2026
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Where Chicago, IL ranks
Where Chicago, IL placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for government pay after cost of living$146k · of 18
- #1Cities with the most jobs that do not need a four-year degree in the Midwest684 jobs · of 51
- #1Cities with the most jobs that do not need a four-year degree in the Great Lakes684 jobs · of 36
- #1Best cities for software and engineering jobs in the Midwest1,140 openings · of 59
- #1Best cities for software and engineering jobs in the Great Lakes1,140 openings · of 48
- #1Best all-round cities for mid-career professionals in the Midwest80 / 100 · of 20
Rankings about customer success jobs
- Best cities for customer success jobs #1 New York (367 openings)
- Employers with the most customer success jobs #1 Gallagher (167 roles)
Customer Success jobs · Top Customer Success employers · All rankings
Pay compared with the market
This listing does not state pay. Across 34 open senior customer success manager listings that state pay, the middle half runs $123,000 to $143,500 and the median is $132,500.
Listed pay is what employers advertise, not what people are paid.
Senior Customer Success Manager salaries by state · Check your own pay
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Salesforce has filed 2 layoff notices in the last twelve months, covering 133 workers, most recently August 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings
Skills this job asks for
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About the job
...Salesforce is seeking a Senior Customer Success Manager to drive strategic outcomes for our most complex Signature customers. You will align business... ...to deliver measurable value while guiding enterprise customers through AI- driven transformations. #J-18808-Ljbffr...