Director, Integration Communications

Director, Integration Communications

Grant Thornton is seeking a Director, Integration Communications to join the team.

The Director, Integration Communications develops and delivers all integration communications for the firm's Global Transformation Office (GTO), the centralized program that governs integration and value creation across the multinational platform. The role fills a critical need of the GTO: ensuring the right messages reach the right audiences at the right time throughout the transformation. Together with the Grant Thornton Advisors (GTA) Communications and Change Management, this role completes a dedicated employee-focused capability within the GTO, translating integration and operating model decisions into a clear, sequenced communications program that carries acquired member firms, existing practices, and firm leadership through the integration journey. Working within the GTO's governance, cadence, and playbooks, the Director owns the integration narrative, the executive and acquired entity-facing communications calendar, and the channel infrastructure that regional and entity teams rely on to deliver locally. The role begins as a dedicated individual lead and is expected to build and lead a communications team as integration volume scales.

Key Responsibilities

Integration Narrative & Communications Strategy

Own the enterprise integration narrative, including the case for change, the destination operating model and the value story, and ensure it is expressed consistently across every audience, region and entity

Build and maintain an integrated communications strategy and calendar aligned to the GTO's wave-based, integration roadmap and Day 1 / Day 100 / steady-state gates and coordinated with the Grant Thornton Advisors Communications team

Translate operating model and functional design decisions into language that is credible and usable for partners, practitioners and support professionals

Establish messaging architecture, key message sets and approved language libraries by audience, so regional and entity teams communicate consistently without reinventing content

Executive & Leadership Communications

Serve as communications counsel to GTO leadership, workstream leads and acquired-entity leadership on sensitive and high-visibility integration messaging

Develop executive communications, town hall content, leadership briefing packs and talking points for firm and entity leaders, including managing partner and regional leadership forums

Equip people leaders as communicators through cascade kits, manager guides and Q&A that anticipate the questions integration reliably provokes

Manage communications for sensitive integration events, such as brand transitions, systems cutovers, organizational design changes, location and role impacts, in partnership with People & Culture, Legal, and Risk

Act as the integration communications liaison to the Grant Thornton Advisors Communications team

Acquired Entity & Employee Communications

Design and deliver entity-specific communications journeys from announcement through full integration, calibrated to each entity's size, culture and integration path

Ensure acquired-entity professionals receive timely, accurate information on what is changing, when, what it means for them and where to get help

Coordinate internal and external message alignment with Grant Thornton Advisors Communications, Brand, Marketing, and Growth so client-facing and employee-facing communications do not diverge

Channel Infrastructure & Delivery Capability

Own the integration communications channel ecosystem, including intranet and hub content, email and newsletter programs, and collaboration-platform presence

Establish templates, toolkits, brand-compliant assets and self-service resources that scale communications delivery across regions

Set standards, approval routes and quality control for all integration communications, including those originated by regional and entity teams

Manage agency, contractor and creative resources supporting integration communications delivery

Coordination with Change Management

Partner with the Change Management Lead as two halves of a single people-side integration agenda: Communications, in coordination with Grant Thornton Advisors Communications, owns narrative, messaging, channels, and content; Change Management owns stakeholder analysis, readiness, training, and adoption

Sequence communications against change readiness milestones so messaging lands when audiences are prepared to act on it, not before

Maintain a joint calendar, shared stakeholder map, and agreed RACI with Change Management, People & Culture, Grant Thornton Advisors Communications and regional integration and communications leads to prevent duplicate, conflicting, or oversaturated messaging

Measurement & Continuous Improvement

Define and track communications effectiveness measures; use the results to adjust channel mix, cadence and message content rather than to report activity

Report communications health and sentiment trends into GTO governance and escalate emerging risks early

Capture reusable playbooks, templates and lessons learned after each integration wave so each successive entity is communicated to better than the last

Team Leadership & Governance

Establish the integration communications function in coordination with Grant Thornton Advisors Communications: define the operating model, build the business case for incremental capacity, and recruit and lead a communications team as integration volume scales

Lead and develop the communications support resources within the GTO, aligning their work to integration priorities and regional demand

Direct any partner, agency or advisory resources brought into supplement communications delivery, transitioning capability in-house over time

Represent the function with strong executive presence, delivering clear, concise and executive-ready communications and deliverables

Build durable communications capability that endures beyond any single integration wave

Qualifications

Bachelor's degree required; advanced degree or relevant certification a plus

10+ years of internal, change or transformation communications experience, ideally in professional services or another partnership-led environment

Demonstrated experience communicating through M&A, integration or large-scale operating model change, including sensitive workforce and organizational messaging

Proven ability to advise and write for senior executives and partner audiences with credibility

Experience operating within an enterprise transformation or PMO governance model, working to shared roadmaps, RAID logs and reporting standards

Track record of building scalable communications infrastructure — channels, templates, toolkits — rather than delivering bespoke work at volume

Exceptional writing, editing and stakeholder-management skills; strong judgment on sensitive matters

Experience working across multiple regions, cultures and languages

Excellent communication skills; proficient in Microsoft Office Suite and relevant communications and intranet platforms

Success Measures

A single, consistent integration narrative in use across all regions, entities and workstreams

Communications calendar delivered on time and in sequence with integration milestones, with no material message gaps at Day 1 or key cutovers

Measurable improvement in employee understanding, confidence, and sentiment through the integration journey

Leaders equipped and actively cascading, evidenced by cascade completion and manager feedback

Reduced ad hoc and duplicative communications, with regional and entity teams delivering from central toolkits

Reusable communications playbooks established and demonstrably improving each successive integration wave

The base salary range for this position is between $187,000 and $250,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

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