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Sr. Legal Support Specialist

Firstsource

Thousand Oaks, CA · Posted October 24, 2026

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About the job

Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. American Recovery Service, Inc. - ARSI (a Firstsource company) in Thousand Oaks, California is a nationally recognized asset-recovery company.

With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.

Responsibilities:

Train assigned attorneys on clients and company’s practices, goals, expectations and on Portals

Ensure attorneys have all documentation and costs needed to proceed with suit

Work assigned files on a day-to-day basis to ensure the information is updated and uploaded including case information, clearing exceptions as necessary

Review demand letters, lawsuits, all applicable motions, and actual court-stamped judgments

Ensure attorneys are properly, timely, and proactively updating files with notes such as collector notes and legal procedures

Review and notate files accordingly

Review attorneys paying files

Responsible for auditing and ensuring files are within compliance

Follow-up with attorneys for monthly collection projections

Ensure attorneys are remitting collections to company timely and properly

Respond to attorneys inquiries

Assist the department with duties and projects

Maintain adherence to all company policies and procedures

Adhere to assign work schedule

Attend meetings and training as requested

Compensation & Benefits:

Pay Range: $23-$24/hour

401k

Vacation & Sick Time

Medical, Dental, Vision and more