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Entry-level IT help desk technician jobs: what the job is, skills and open roles

Help desk technicians fix employees' computer, account and network problems, usually through tickets, calls and chat. A very common first job in IT. Right now 9 entry-level IT help desk technician jobs are open on employers’ own career sites.

What a it help desk technician does

In the technology and it family of jobs. Roles that build, test, secure and support software and systems.

A typical day

  1. 1. Answer tickets and calls
  2. 2. Reset passwords and set up accounts
  3. 3. Fix hardware and software problems
  4. 4. Install and configure devices
  5. 5. Document solutions

Do you need experience?

None of the 9 open entry-level IT help desk technician jobs we track say in their own text that no experience is required, so expect employers to look for related experience, coursework or projects. The figures are counted from the posting text and change as jobs open and close.

Open entry-level it help desk technician jobs

Taken from employers’ own career sites and checked to still be open within the last week.

Showing the newest 8 of about 9 verified open jobs here. Search all jobs

Search all it help desk technician jobs

Skills for it help desk technician jobs

The skills this job uses, most important first. Most can be learned or shown before the first day.

Skills to build or show

  1. 1. Troubleshooting
  2. 2. Windows, macOS and Microsoft 365
  3. 3. Ticketing systems
  4. 4. Customer service
  5. 5. CompTIA A+ level knowledge
  6. 6. Documentation

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The market for it help desk technician work

Every figure names its source.

Open entry-level it help desk technician jobs
9

Source: NextChapter, checked against employer career sites, last 7 days.

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Openings that say no experience is required
0

Source: The posting’s own text, counted by NextChapter.

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Where entry-level it help desk technician jobs are

Between jobs? Unemployment benefits and severance rules in these states, or in every state.

Employers hiring it help desk technicians now

  • SpaceX 2
  • Cornell University 1
  • Creative Financial Staffing 1
  • Iambic Therapeutics 1
  • northhilltechnology.com 1
  • StepStone Group 1
  • Techvilla Solutions 1
  • Trace3 1

More jobs like it help desk technician

Roles that use the same skills, and where this job commonly leads.

Where it can lead

Similar entry-level jobs

All entry-level technology and it jobs · IT Help Desk Technician jobs at every level

Questions about it help desk technician jobs

What does a IT help desk technician do?
Help desk technicians fix employees' computer, account and network problems, usually through tickets, calls and chat. A very common first job in IT. A typical day includes: answer tickets and calls; reset passwords and set up accounts; fix hardware and software problems; install and configure devices; document solutions.
Can I get an entry-level IT help desk technician job with no experience?
None of the 9 open entry-level IT help desk technician jobs we track say in their own text that no experience is required, so expect employers to look for related experience, coursework or projects. The figures are counted from the posting text and change as jobs open and close.
What skills do you need to be a IT help desk technician?
The skills this job uses most are troubleshooting, windows, macOS and microsoft 365, ticketing systems, customer service, CompTIA a+ level knowledge, documentation. Most can be learned before the first day through coursework, short courses, practice or a related job.
Where can a IT help desk technician job lead?
People in this job commonly move to systems administrator, cybersecurity analyst, technical support specialist, network technician. The link between jobs is the shared skills; the path is not guaranteed and depends on the employer.

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