Solutions Engineer

A NauWork client is seeking a Solutions Engineer to join their team. The position is fully remote, based on the U.S. East Coast .

This healthcare technology company is working to reduce the barriers that keep patients from accessing and affording needed medications. They help healthcare organizations connect patients with financial resources and improve coordination across the medication journey. Their mission offers an opportunity to apply technical expertise to meaningful challenges in healthcare access and affordability.

As an individual contributor, the Solutions Engineer will partner with sales to translate customer needs into practical technical solutions. This role serves as the technical voice throughout the sales cycle, connecting discovery, integration design, product demonstrations, and proposals. The position offers the opportunity to influence customer solutions and company growth while helping ensure a smooth transition from sales to implementation.

Responsibilities:

Sales Support: Collaborate closely with the sales team, providing them with technical insights and guidance to advance sales opportunities throughout the pre-sales process.

Technical Discovery: Lead technical conversations with customer IT, integration and security teams to understand their systems, data flows and integration requirements.

Solution Architecture and Design: Work with customers to understand their business drivers, requirements, and challenges, and architect solutions that address their unique business problems, including integration design across APIs, HL7 v2 feeds, FHIR resources and file-based exchanges.

Product Demos: Conduct engaging and informative product demonstrations to customers, showcasing how the company's solutions meet their specific needs and deliver value.

Proposal and SOW Creation: Develop detailed proposals and Statements of Work (SOWs) that outline project scope, objectives, deliverables, timelines, and pricing, ensuring alignment with customer expectations and company capabilities.

RFP Responses: Prepare thorough and compelling responses to Requests for Proposals (RFPs) and security questionnaires, addressing technical and business requirements to position the company's solutions as the best choice for the customer.

Handoff to Implementation: Deliver a complete solution package to the implementation team, including requirements, integration specifications, assumptions and open items, to ensure a smooth transition from sale to delivery.

Customer Engagement: Build and maintain strong relationships with customers, acting as a trusted advisor throughout their decision-making process.

Market Research: Stay informed about industry trends, competitive products, and emerging technologies to provide valuable insights and guidance to the product development team.

Required Experience:

Bachelor's degree in a related field (e.g., Computer Science, Engineering, Information Systems), or equivalent experience.

In-depth understanding of the healthcare ecosystem and of cloud-based healthcare solutions—experience in the digital health space is a must.

2+ years of experience in pre-sales, solutions engineering, integration or technical consulting for a software solution, ideally one focused on the financial aspect of medication.

Strong technical background with hands-on experience in REST APIs and integration concepts, and the ability to discuss them in depth with technical stakeholders and explain them clearly to non-technical ones.

Exceptional communication and presentation skills, both written and verbal.

Ability to collaborate effectively with cross-functional teams, including sales, engineering, and marketing.

Excellent problem-solving skills, with the ability to think creatively to design innovative solutions.

In order to be considered for employment, applicants must be currently legally authorized to work in the United States and not require future sponsorship in order to continue working in the United States.

Preferred Experience:

Experience with HL7 v2 and FHIR is a strong plus.

Knowledge of EHR, practice management, pharmacy management and revenue cycle systems is a plus.

Knowledge of project management methodologies and best practices is a plus.

Compensation and Benefits:

Competitive salary + equity.

Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support.

401(k) plan.

Paid holidays, vacation, and sick leave.

Six weeks of paid parental leave.

Company-paid life insurance.

Company-provided equipment and technology needed to be successful in the role.

The opportunity to help shape the future of healthcare.

At this time, the company is unable to provide sponsorship for employment.

The company is proud to be an equal opportunity employer. The company prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

To Learn More:

503-388-9585

833-NAU-WORK

careers.nauwork.com

Category: Technology - Sales, Marketing, Account Mgmt Position: Solutions Engineer Location: Fully Remote — U.S. East Coast Job Type: Direct-Hire, Full-Time