Among market research analysts and marketing specialists, AI is already used for a large share of the tasks. Measured exposure for market research analysts and marketing specialists: 65% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

To Administer And Maintain Data Required For Corporate Programs That Impact Customer Service Or Corporate Systems.

High School Diploma/Ged. Four (4) Years Customer Information Experience Including One (1) Year As A Data Administration Assistant. Previous Experience With Cosmos And Ims Systems. Knowledge Of Fedex Features Of Service. Strong Written And Oral Communication (Telephone) Skills. Ability To Handle Stress Situations. Ability To Work Variable Shifts And Weekends/ Holidays Based On Business Needs.

Minimum Education

Bachelor's Degree/equivalent in business, computer science or quantitative discipline such as mathematics, statistics, etc.

Minimum Experience

Three (3) years experience in analytical/quantitative business or marketing research.

Experience developing moderately advanced computer models for analysis.

Experience leading moderately complex initiatives in a corporate environment.

More advanced degrees may offset experience requirements. A related Master’s Degree equals two (2) years experience.

Knowledge, Skills, and Abilities

Strong human relations, communication, analytic and presentation skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here .

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .

Applicants have rights under Federal Employment Laws:

Know Your Rights

Pay Transparency

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice ( bilingual )

Right to Work Notice ( English ) / ( Spanish )