Administrative Assistant
Kennedy Krieger Institute
Baltimore, MD · Posted October 24, 2026
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Where Baltimore, MD ranks
Where Baltimore, MD placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #5Cities hosting the most business conferences in the Mid-Atlantic18 conferences · of 12
- #7Cities with the most jobs that do not need a four-year degree in the Mid-Atlantic103 jobs · of 47
- #9Best cities for software and engineering jobs in the Mid-Atlantic242 openings · of 68
- #11Cities hosting the most education & edtech conferences5 conferences · of 39
- #11Cities hosting the most healthcare & hospital systems conferences6 conferences · of 33
- #17Cities hosting the most engineering conferences2 conferences · of 28
Pay compared with the market
This listing does not state pay. Across 329 open administrative assistant listings that state pay, the middle half runs $41,500 to $57,500 and the median is $47,000.
Listed pay is what employers advertise, not what people are paid.
Administrative Assistant salaries by state · Check your own pay
How AI is used in this kind of work
Among secretaries and administrative assistants, except legal, medical, and executive, AI is already used for a large share of the tasks. Measured exposure for secretaries and administrative assistants, except legal, medical, and executive: 45% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Kennedy Krieger Institute has filed one layoff notice in the last twelve months, covering 8 workers, most recently June 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings
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About the job
Overview
The Administrative Assistant will assist the Care Management Office staff, including Intake Specialists, in performing required clerical and intake tasks. This will include typing, faxing, copying, and responding to phone, email, fax, mail and internet service queries and disseminating information to the appropriate staff in a timely and professional manner. The Administrative Assistant represents the Institute as a key point of contact for external and internal customers and will provide prompt, courteous customer service to all callers.
Responsibilities
1. Provide administrative support for Care Management Office staff and Intake Specialists including faxing, copying, retrieving/distributing mail, and maintaining office equipment and supplies.2. Provide phone coverage by answering calls, assisting callers, screening and appropriately routing or sending to voicemail.3. Respond to phone, email, fax, mail and internet service queries or other written requests for Intake services and/or appointments from patients, families, external referral sources, and KKI employees. Disseminate information to the appropriate staff in a timely and professional manner.4. Obtain and document patient clinical, demographic, and insurance information in AS400 and the Intake Form on the KKI Intranet when performing an intake duties.5. Search and document previous appointments or requests for services by internal/external referral sources.6. Communicate with appropriate staff for approval or appropriateness of referral. Follow up with staff and complete all documentation. Finalize intakes by communicating disposition to family and/or referral source. 7. Maintain daily log of intakes, including number of calls, types of callers, and durations of calls.8. Provide backup for Switchboard Operator as needed.
Qualifications
QUALIFICATIONS:• Must be proficient with MS Office Suite including Word, PowerPoint, Excel and Access.
EDUCATION:• High School diploma or equivalency required.
EXPERIENCE:• Entry level position; however one year administrative or clerical experience, preferably in a health care setting preferred.
Minimum pay range USD $36,955.98/Yr.
Maximum pay range USD $60,296.50/Yr.