Business Analyst - Engineering Services

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships.

Role Summary

The Business Analyst will ensure the operational efficiency and excellence of Engineering Services . This position will be responsible for supporting projects by capturing system/functional requirements, process requirements, designing, developing, and deploying technology solutions, documentation, and training to enhance and streamline various business unit functionality. All activities will be performed in support of the strategy, vision, and values of JE Dunn.

Autonomy & Decision-Making: Makes decisions on routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor.

Career Path: Senior Business Analyst

Key Role Responsibilities - Core

BUSINESS ANALYSIS FAMILY – CORE

Collects and analyzes the project’s business requirements and transfer the same knowledge to all teams involved in the successful completion of the project.

Evaluates the data collected through task analysis, business process, surveys, and workshops.

Provides suggestions to the impacted teams during the pilot phase of the deployment of solution to meet the client/department’s business needs.

Prepares accurate and detailed requirement specifications documents, user interface guides, functional specification documents, training, and process flow documentation to implement the solution/process needed.

Communicates effectively with external clients and internal teams to deliver solution/process’s desired outcomes.

Documents the acquired results of analysis and workflows as well as obtaining sign-off from the appropriate client.

Creates the deployment plan of the solution/process and chairs operational meetings to hold teams accountable for adoption.

Coordinates with groups on both rollout and ongoing operational excellence of solution/process for continuous improvement efforts.

Manages any change requests related to the working project plans daily to meet the agreed deadlines.

Manages difficult or emotional customer situations promptly and efficiently.

Meets client commitments; recognizes and acts upon service opportunities.

Solicits and applies feedback to improve quality and service.

Seizes opportunities to increase growth in areas aligned with organizational goals by identifying opportunities for new business development.

Seeks out opportunities of improvement from all departments and performs analysis on what efforts would provide the most value (from support tickets, tier 2 support escalations, new solution implementations across all IT departments etc.).

Applies analyzed information to design effective and efficient workflows and procedures.

Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities

Ability to perform work accurately and completely, and in a timely manner

Communication skills, verbal and written

Proficiency in MS Office – Intermediate

Knowledge of organizational structure and available resources

Ability to solve complex problems quickly and effectively

Ability to deliver quality through attention to detail

Organizational skills

Listening skills

Effective project management skills

Ability to analyze and document complex business processes

Ability to make effective decisions under pressure

Ability to build relationships and collaborate within a team, internally and externally

Education

Bachelor’s degree in Business Administration, Engineering, or related field (Preferred)

In lieu of the above requirements, relevant experience will be considered.

Experience

2+ years business analysis experience (Preferred)

2+ years of construction or engineering industry experience(Preferred)

Working Environment

Must be able to lift up to 10 pounds

Normal office environment

May require periods of overnight travel

Frequent activity: Sitting, Viewing Computer Screen

Occasional activity: Standing, Walking, Bending, Reaching above Shoulder

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Click here for benefits details

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

***For this opportunity, JE Dunn Construction will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)***