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About the job

Job Purpose

As a Senior Business Analyst supporting the ICE Clearing Technology team, you will be responsible for defining the functionality of ICE's post-trade and risk product and service offerings, principally in the futures and options markets. Serving as the primary liaison between stakeholders and a software-development team, you will lead and coordinate the translation of business needs into system requirements for large-scale development projects.

Responsibilities

Communicate with stakeholders in non-technical terms to learn business workflows, understand client needs, and propose solutions

Translate business requirements into concise functional requirements that are actionable by the development team

Reconcile conflicting requirements with stakeholders

Recognize and communicate the impact new systems and features have on existing systems

Develop analysis artifacts including use-cases, activity diagrams, user-interface schematics, business rules, technical specifications, process flows, and API documentation.

Adhere to change-control procedures to ensure requirements changes are agreed to by the release team and stakeholders

Conduct demonstrations and training sessions, and assist end users to adopt the tools developed by the team

Produce end-user documentation, including release notes and guides

Query and compile data to support management and sales strategic analysis

Support the technical development and quality-assurance efforts, as required

Assist project management to prioritize and track requested system enhancements

Knowledge and Experience

Bachelor’s degree or comparable experience is required, preferably in Economics, Finance, Mathematics or Computer Science

5+ years’ software product development, business analysis, quality assurance, or related experience

Strong business-writing and excellent communication skills required

Competence in data analysis and Microsoft Office tools (particularly SQL, Word and Excel)

Highly detail-oriented, with keen organizational skills

Ability to multitask and work independently, in a fast-paced environment and within deadline

Commitment to customer service and on-time product delivery

Preferred, but not required

Trading, clearing or banking-industry experience preferred

A basic understanding of web applications, data structures, API, XML, HTML, Jira, Confluence

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.