Help Scout: jobs, salaries and hiring

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Question 1 of 3Hiring now
17
open professional roles
28
opened in the last 90 days
30 in the last 12 months
10%
of roles are remote
1
state hiring
Oregon
What it hires for: Product (8), Sales (6), Human Resources (5), Design (4), Marketing (4). By level: vp (14), director (7), entry level (3), mid level (3), senior ic (3).
Where: United States (24), Remote (3), Oregon State (1).
Product jobs in the rankings
Rankings about product jobs
- Best cities for product jobs #1 New York (738 openings)
- Best cities for product pay after cost of living #1 Santa Clara ($224k)
- Most requested AI skills in product jobs #1 AI product management (17.9%)
- AI tools named most often in product jobs #1 Claude (3.2%)
- Employers with the most product jobs #1 Amazon (356 roles)
Help Scout hiring at a glance
- We have tracked Help Scout's career site since Aug 2026; it has opened 30 professional roles in that time.
- None of Help Scout's 9 open roles is entry-level; they ask for experience.
- 8 open roles (89%) ask for a specific AI skill; tools named include Microsoft Copilot (M365).
- Of the 7 open roles that state where the work happens, 7 remote.
- Among open roles, 6 say the employer cannot sponsor a visa.
- 47% of its roles post a salary range, against a median of 35% for Technology & Software employers.
- By open professional roles, Help Scout ranks #1,389 of 1,877 Technology & Software employers we track.
Hiring trend, last 12 months
30 professional roles opened since we began tracking Help Scout in Aug.
What Help Scout asks for
Skills named most often in open roles
- go-to-market 4
- onboarding 4
- figma 2
- lean 2
- google analytics 1
- google tag manager 1
- saas sales 1
- seo 1
- workday 1
AI tools named: Microsoft Copilot (M365) (3).
How Help Scout compares with Technology & Software employers
| Measure | Help Scout | Median employer |
|---|---|---|
| Open professional roles | 9 | 20 |
| Roles that post a salary range | 47% | 35% |
| Roles that are remote | 10% | 3% |
Median across 1,877 Technology & Software employers with 3 or more open roles. Updated daily.
Similar employers hiring
Open roles
- Director of Product DesignUnited States
- Head of Product, Growth + MonetizationUnited States
- VP of PeopleUnited States
- VP of PeopleUnited States · $227k–$250k
- Head of Product, Growth + MonetizationUnited States · $263k–$290k
- Account Executive, Mid MarketUnited States · $100k
- Director of Product DesignUnited States · $226k–$242k
- Director, Performance MarketingUnited States · $198k–$218k
What Help Scout pays
Across 14 postings with a posted range, pay is above the market range for the same roles. 47% of its roles post a salary range.
Only salary ranges the employer posted. No estimates.
Common questions
- Is Help Scout hiring?
- Help Scout has 17 open professional roles on its career site as of the last check. 28 opened in the last 90 days and 30 in the last 12 months. The most common function is product.
- How well does Help Scout pay?
- Across 14 postings with a posted salary range, Help Scout's pay is above the market range for the same roles. We compare each posted range with the market range for the same title, function and area.
- Does Help Scout offer remote or hybrid jobs?
- Of the 7 open roles that state where the work happens, 7 remote.
- What skills does Help Scout ask for?
- Across its open roles the skills named most often are go-to-market (4), onboarding (4), figma (2), lean (2), google analytics (1), google tag manager (1).
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Claim this pageSources: open roles from Help Scout’s career site and applicant system, checked daily; market pay ranges from posted salaries across the board. Updated daily.
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