Help Scout: jobs, salaries and hiring

Headquartered in Boston, MA · Technology & SoftwareExplore: Technology & Software · Product jobsHelp Scout has 17 open professional roles, most in product; 28 opened in the last 90 days. Hiring in United States, Remote and Oregon State.
Work at Help Scout? Claim this page, it is free.

Independent page. Not from or affiliated with Help Scout.

Interested in Help Scout? See where you stand.

Not sure you match what employers here are hiring for? Get a free read on your fit, the jobs open near you and a plan for the weeks ahead.

Show me jobs near me

Where do you stand?

Question 1 of 3

Hiring now

  • 17

    open professional roles

  • 28

    opened in the last 90 days

    30 in the last 12 months

  • 10%

    of roles are remote

  • 1

    state hiring

    Oregon

What it hires for: Product (8), Sales (6), Human Resources (5), Design (4), Marketing (4). By level: vp (14), director (7), entry level (3), mid level (3), senior ic (3).

Where: United States (24), Remote (3), Oregon State (1).

Get new Help Scout openings by email

We’ll email you when Help Scout posts a role. No account needed.

Product jobs in the rankings

Help Scout hiring at a glance

  • We have tracked Help Scout's career site since Aug 2026; it has opened 30 professional roles in that time.
  • None of Help Scout's 9 open roles is entry-level; they ask for experience.
  • 8 open roles (89%) ask for a specific AI skill; tools named include Microsoft Copilot (M365).
  • Of the 7 open roles that state where the work happens, 7 remote.
  • Among open roles, 6 say the employer cannot sponsor a visa.
  • 47% of its roles post a salary range, against a median of 35% for Technology & Software employers.
  • By open professional roles, Help Scout ranks #1,389 of 1,877 Technology & Software employers we track.

Hiring trend, last 12 months

30 professional roles opened since we began tracking Help Scout in Aug.

AugSepOctNov
Professional roles first seen on Help Scout’s career site, by month.

What Help Scout asks for

Skills named most often in open roles

  • go-to-market 4
  • onboarding 4
  • figma 2
  • lean 2
  • google analytics 1
  • google tag manager 1
  • saas sales 1
  • seo 1
  • workday 1

AI tools named: Microsoft Copilot (M365) (3).

How Help Scout compares with Technology & Software employers

Help Scout against the median Technology & Software employer we track (1,877 employers)
MeasureHelp ScoutMedian employer
Open professional roles920
Roles that post a salary range47%35%
Roles that are remote10%3%

Median across 1,877 Technology & Software employers with 3 or more open roles. Updated daily.

Similar employers hiring

Open roles

Search all Help Scout jobs

What Help Scout pays

Across 14 postings with a posted range, pay is above the market range for the same roles. 47% of its roles post a salary range.

Only salary ranges the employer posted. No estimates.

Common questions

Is Help Scout hiring?
Help Scout has 17 open professional roles on its career site as of the last check. 28 opened in the last 90 days and 30 in the last 12 months. The most common function is product.
How well does Help Scout pay?
Across 14 postings with a posted salary range, Help Scout's pay is above the market range for the same roles. We compare each posted range with the market range for the same title, function and area.
Does Help Scout offer remote or hybrid jobs?
Of the 7 open roles that state where the work happens, 7 remote.
What skills does Help Scout ask for?
Across its open roles the skills named most often are go-to-market (4), onboarding (4), figma (2), lean (2), google analytics (1), google tag manager (1).

Work at Help Scout?

Claim this page and set up a free workspace for Help Scout. Use a work email at your company’s domain.

Claim this page

Sources: open roles from Help Scout’s career site and applicant system, checked daily; market pay ranges from posted salaries across the board. Updated daily.

Free for Help Scout to use. Paste either into your website.

Applying and hearing nothing back?

Find out where you stand: your odds, the jobs that fit you and a plan for the week ahead. Free. No résumé needed.

Already a member? Log in

Get my Market Reality Assessment

Work at Help Scout?

Leave your work email. We'll send how Help Scout can claim this page and reach its people.

See how organizations use it