Use Dynamics 365 Copilot for Sales
Beginner AI course from Microsoft. Free.
Microsoft Learn’s free path on using Copilot in Dynamics 365 Sales. The level is ours.
Microsoft Learn: Included for quality. Free vendor training, no revenue relationship.
Is this the right course for you?
Level and function are NextChapter's guidance, read from the course description; the provider may label them differently.
- Level
- Beginner. You have tried an AI assistant a few times, or not at all, and want a safe, practical start.
- Before you start
- Nothing. No coding and no earlier AI course.
- Who it is for
- sales professionals
- After the course
- Use an AI assistant for everyday work, write a clear prompt, and spot when its answer is wrong.
- AI skills it builds
- AI in business apps (Agentforce, Now Assist), AI tools in daily work
Related courses
Salesforce
Become an Agentblazer Champion
Trailhead’s free Agentforce trail: what AI agents do in Salesforce and how sales and service teams use them.
Coursera
Agentic AI Content for Practitioners (Teams: Sales)
A Coursera course for sales professionals and managers on how AI agents can handle CRM work and lead research. Check cost on Coursera. The level is ours.
Salesforce
Salesforce Certified Agentforce Specialist
The Agentforce certification postings name for sales and customer roles; Trailhead’s learning for it is free.
Microsoft
Automate a business process using Power Automate
Microsoft Learn’s free path for building approval and data flows in Power Automate, the automation tool operations postings name.
Applying and hearing nothing back?
Find out where you stand: your odds, the jobs that fit you and a plan for the week ahead. Free. No résumé needed.
Already a member? Log in