Logistics Transportation Analyst Job

​Primary location: Lancaster, Pennsylvania Relocation offered: No Employment status: Full-Time Travel: Non-compete: No Pay grade: 7/8/9

Salary ranges from 56,000 - 88,000 a year.

The Logistics Transportation Analyst plays a vital, forward-thinking role in driving the organization’s Logistics services success. This position actively champions the achievement of key goals by anticipating needs and ensuring seamless execution. Serving as the primary Supply Chain liaison, the Analyst partners across the organization to strengthen collaboration, while leading the development and implementation of impactful action plans that support service excellence and advance overall Supply Chain strategies.

What’s In It for You

Make a measurable impact: Play a key role in shaping logistics performance by developing KPIs, influencing carrier scorecards, and driving continuous improvement initiatives that directly affect service and cost.

Own and improve processes: From freight management to claims resolution, you’ll have the opportunity to streamline operations, enhance systems, and implement meaningful process improvements.

Grow your expertise: Build deep knowledge across transportation, TMS systems, claims management, and financial planning—expanding your skill set from operations to strategy.

Advance your career: With clear progression from Level I to Level III, you can grow into a subject matter expert, lead projects, mentor others, and influence policies and system enhancements.

Collaborate with industry partners: Strengthen relationships with carriers and logistics providers, driving win-win outcomes and gaining exposure to the broader logistics ecosystem.

Develop business acumen: Partner with Finance and leadership on forecasting, budgeting, and strategic planning—gaining insight into how logistics impacts the overall business.

What You Will Do

Essential Duties and Responsibilities include the following:

Level I Duties and Responsibilities

Developing appropriate KPI’s for service provider performance measurements

Supporting carrier scorecard reviews with Logistic providers

Coordinating methods and use of TMS systems to perform accurate freight tendering, rating and accrual processes

Strengthening partnerships with Logistics providers delivering win-win results

Ensuring support for 3Rd Party freight rate management and payment system process

Assisting in execution of all aspects of Logistics programs, including rate establishment, maintenance and communication

As needed, support the business with Shipping Loss and Damage Claims

Coordinating process improvement activities to improve Logistics delivery services and improve cost

Assisting Finance and Transportation Manager with transportation guidance for forecasting, PPV, budget building and strat-plan development

Level II Duties and Responsibilities

Demonstrates proficiency for processing all types of carrier claims including analysis and research required for claims resolution and appropriate escalation to management for approval.

Leading process improvement activities to improve Logistics delivery services and improve costs

Proactively offers support during peak times

Exercises decision-making capabilities to quickly and effectively resolve customer issues resulting in customer satisfaction

Understands and Interprets Policies and Procedures

Identifies areas for process improvement

Ability to prioritize work

Level III Duties and Responsibilities

Demonstrates expertise in departmental Practices, Policies and Procedures as well as system capabilities.

Able to answer questions in all Transportation subject areas

Participates in Projects as a subject matter expert

Trains and acts as resource to team members

Initiates proactive communications and provides input to management for Policies and Procedure or system enhancement changes

Other duties to be performed assigned by Transportation Manager

What Will Make You Successful

Budgeting and Forecasting Experience – Ability to support and contribute to financial planning

Strong Understanding of Accounting Principles – Solid foundation in core financial concepts

Auditing Experience – Familiarity with audit processes and controls

Account Reconciliation Skills – Proven ability to accurately reconcile financial data

Monthly Reporting Expertise – Capability to create and analyze detailed reports

High Attention to Detail – Consistently delivers accurate and precise work

Analytical and Problem-Solving Skills – Able to interpret data and identify effective solutions

Qualifications

Bachelor’s Degree in Supply Chain, Business Administration or other related field

Minimum of 4 years of related Logistics or Supply chain experience

Excellent written and verbal communications skills, with the ability to present solutions clearly and concisely

Excellent quantitative and analytical skills

Proven ability to work under pressure

Excellent Advanced skills in desktop software applications, including Access, Excel, and all Microsoft Office

Ability to interact with all levels with customers, 3rd party providers and internal stakeholders

What Makes You Stand Out

SAP S/4HANA Experience – Hands-on experience with modern ERP systems

Accounting or Finance Background – Prior experience in a financial or accounting-focused role

Advanced Degree – Additional education in a related field such as Finance, Accounting, or Supply Chain

Manhattan TMS Experience – Familiarity with industry-leading transportation management systems

AWI is an Equal Opportunity Employer, and all qualified applicants receive consideration for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status