Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

Check how this applies to your own job

Skills this job asks for

Say which you have and which you want to build. We use it to match you to jobs like this one.

Employee relations

About the job

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

Career growth and development opportunities , with clear pathways and ongoing support

Comprehensive health and wellness resources that go beyond traditional benefits

A wellness program that can help employees eliminate their medical plan deductible , reducing out-of-pocket healthcare costs

Tuition reimbursement to support continued learning and advancement

And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description:

The Manager of Employee Relations is charged with cultivating a positive and efficient Employee Relations (ER) function by assisting in the development and administration of system-wide employee relations programs consistent with BHSF culture and policies. Manages ER processes to ensure a proactive, objective, and consistent approach. Responsible for leading the ER team, providing effective support and guidance on multiple tasks and projects while also focusing on individual development. Provides assistance with ER cases, investigations, and conflict resolution. Gathers and analyzes data, providing insight on trends associated with specific metrics. Collaborates with HRBPs, General Counsel, leaders and employees to effectively resolve concerns. This role requires specialized knowledge in Federal and State labor laws, technical proficiency, and a high level of confidentiality. Qualifications:

Degrees:

Bachelors.

Additional Qualifications:

Minimum Qualifications: Bachelor‘s Degree, preferably in Human Resources Management, Labor Relations or related field.

Minimum five (5) years of progressive experience in Human Resources of which three (3) years should be in Employee/Labor Relations.

Prior HR leadership experience required.

Effective verbal, written and interpersonal skills required.

Master‘s degree in Human Resources or related fields preferred.

PHR/SPHR and/or SHRM-CP/SHRM-SCP preferred.

Minimum Required Experience: 5 Years

EOE, including disability/vets