Executive Administrative Assistant - Strategic Partnerships

Strategic Partnerships manages and grows the most significant enterprise relationships across American Express. The team is responsible for defining multi-year partnership strategies, supporting key negotiations and projects, and driving new business opportunities globally with our largest Blue Box partners. It exists to deliver against three core objectives: (1) foster and maintain external relationships, (2) support and develop partner strategies that maximize value to customers and the enterprise, and (3) bring the best of Amex to drive growth and innovation.

The Executive Assistant will support three Vice Presidents – two within the Strategic Partnerships Travel Portfolio and one within the Fintech Portfolio – playing a critical role in ensuring seamless day-to-day operations and enabling the leadership team to effectively manage our most important partnerships. This is a highly visible role requiring exceptional organizational skills, strong attention to detail, sound judgment, and the ability to build trusted relationships with colleagues and partners across the enterprise and externally.

Success in this role requires a proactive, resourceful individual who thrives in a fast-paced, dynamic environment, anticipates needs, and approaches challenges with a positive, can-do attitude. Given the evolving nature of strategic partnerships, the ideal candidate must be comfortable navigating ambiguity, adapting quickly to shifting priorities, and managing unexpected changes with professionalism, flexibility, and composure.

Beyond providing exceptional executive support, the Executive Assistant will be a valued and engaged member of the Strategic Partnerships team, playing an important role in fostering a positive, inclusive, and collaborative culture. Our Executive Assistants are critical culture carriers who strengthen team connectivity, build relationships, celebrate successes, and contribute to an environment where colleagues feel supported and empowered to do their best work.

This is an excellent opportunity for a highly motivated, collaborative professional who enjoys being at the center of a dynamic team, takes pride in delivering exceptional support, and is energized by helping leaders and teams succeed.

How will you make an impact in this role?

The Executive Assistant will serve as a trusted partner to three Vice Presidents, providing comprehensive administrative and operational support while helping foster an organized, collaborative, and high-performing team environment.

Key Responsibilities

Executive Support & Calendar Management : Proactively manage complex calendars for three Vice Presidents, balancing competing priorities, anticipating scheduling conflicts, and ensuring effective time management.

Travel & Logistics: Coordinate domestic and international travel arrangements, including flights, accommodations, ground transportation, dining reservations, and detailed itineraries. Adapt quickly and efficiently to last-minute changes.

Meeting & Event Coordination: Organize internal and external meetings, leadership engagements, partner interactions, and team events, ensuring seamless execution and a high-quality experience for all participants.

Expense & Administrative Management: Prepare and submit expense reports accurately and on time, manage procurement and office-related needs, and ensure adherence to company policies and procedures.

Relationship Management: Build strong, trusted relationships with internal stakeholders, Executive Assistants, senior leaders, and external partners, serving as a professional and responsive point of contact.

Team Operations: Help maintain team organization and operational efficiency, including tracking key deadlines, mandatory training, timekeeping, administrative requirements, and other team priorities.

Team Engagement & Culture: Serve as an active and engaged member of the Strategic Partnerships team, helping foster community, collaboration, and belonging. Proactively participate in team meetings, events, recognition efforts, and culture-building initiatives, and contribute ideas that strengthen the team experience.

Proactive Problem-Solving: Anticipate needs, identify potential challenges before they arise, and take initiative to resolve issues with minimal direction.

Cross-Functional Collaboration: Partner closely with other Executive Assistants and colleagues across the organization to coordinate schedules, share information, and ensure smooth execution of team priorities.

Special Projects: Provide support for ad hoc initiatives, team activities, and evolving business needs, demonstrating flexibility and a willingness to step in wherever needed.

Minimum Qualifications

3+ years of experience as an Executive Assistant or in a comparable role supporting senior executives, preferably in a fast-paced corporate environment.

Exceptional organizational and time-management skills, with demonstrated ability to manage multiple executives, competing priorities, and complex schedules.

Strong attention to detail, with a commitment to accuracy, quality, responsiveness, and timely execution.

Proven ability to anticipate needs, exercise sound judgment, and independently solve problems.

Excellent interpersonal, written, and verbal communication skills, with the ability to engage confidently and diplomatically with senior leaders, colleagues, and external partners.

Demonstrated discretion, professionalism, and ability to manage confidential and sensitive information.

Ability to remain calm, adaptable, and solutions-oriented when priorities shift or unexpected challenges arise.

Highly collaborative team player with a strong sense of ownership, accountability, and willingness to support others.

Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, and ability to quickly learn internal systems and processes.

Preferred Qualifications & Attributes

Experience supporting multiple senior executives simultaneously.

Familiarity with American Express systems, policies, and processes, including Concur, Ariba, Payroll, and myHR.

Experience coordinating complex travel, external partner meetings, and executive-level events.

A proactive, can-do mindset with a willingness to roll up one’s sleeves and tackle challenges, big or small.

A natural ability to build relationships and work effectively with diverse personalities and working styles.

Strong instincts for prioritization, with the ability to distinguish urgent requests from important long-term needs.

Positive energy, resilience, and a sense of humor, particularly when navigating the unexpected.

Demonstrated commitment to being a positive culture carrier and engaged team member, with enthusiasm for building relationships, supporting colleagues, and contributing to a collaborative, high-performing team.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.