Commissary Team Leader - Coconut Grove

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Location 2979 McFarlane Road, Miami, FL, 33133, United States

Base Pay $21.25 - $24.25 / Hour

Other Compensation + 15% bonus eligible

Description

Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery.

One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for “the cookie.”

From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the day’s leftovers to charity — and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.

Our Vision : To give rise to lifelong memories

Our Mission : To bring together people who treat their work and the craft of baking and all who come to visit with great care.

Every day, we strive to embody our company’s five core values:

Welcome All - We are all in it together

Work Hard and Be Kind - We pull our weight, we do our best, and take care of each other

Lead with Heart - We operate with empathy and integrity

Rise Up - We take initiative to make things better

Savor It - We are present and find the fun!

THE ROLE: COMMISSARY TEAM LEADER

The Commissary Production Team Leader will supervise the daily cookie dough production for all of Levain’s west coast locations and ensure every one of our world-famous cookies is the best quality possible. The Commissary Team Leader motivates team members to achieve production standards in quality, efficiency, and productivity.

What We’re Looking For:

Strong communication & interpersonal skills; team-oriented with a positive attitude

Maintain a high level of professionalism and care: be adaptable, flexible, and patient

Be open to feedback and committed to continuous improvement

Ability to continuously motivate and inspire team members and set a positive example for the team

Ability to remain calm under pressure in a fast-paced environment when troubleshooting issues: be consistent, patient, and even keeled

Results-oriented approach with the ability to deliver against daily production schedules

Detail-oriented with passion and patience for creating consistent, high-quality products

Proven leadership and supervisory skills with the ability to optimize team performance and development

Embody and promote the values and standards of Levain Bakery

Job Responsibilities:

Leadership & Team Supervision

Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective

Display a strong sense of teamwork: inspire and supervise all commissary staff

Supervise all production, sanitation, maintenance, and shipping operations to achieve quality, labor, and product standards

Provide constructive feedback and coaching to team members to help them improve

Facilitate open, clear, and effective verbal and written communication with team members, bakery retail leaders, and management

Continuously train, coach, and develop to improve product knowledge with your team and inspire improvement in production skills

Production & Coordination

U nderstand the full production process and maintain a schedule that ensures high output and consistent product quality

Supervise daily operations to ensure all SOPs are strictly followed

Prepare and coordinate bakery deliveries, manage invoices, and maintain production spreadsheet

Ensure the production room is properly set up each day; oversee prep activities

Accurately weigh and portion cookie dough to meet our 6-ounce standard

Portion dough manually to ensure consistent shaping

Mix cookie dough using mixing equipment and follow exact recipes to produce consistent, high-quality batches

Implement and oversee quality control procedures that ensure product consistency

Support accurate inventory and ensure supplies are appropriately stocked (FIFO)

Oversee deliveries of ingredients, paper products, and chemicals

Workplace Safety & Compliance

Directly supervise and ensure all employees adhere to all food safety, sanitation, hygiene, and uniform standards

Actively identify and prevent unsafe practices; report concerns to management

Report production or equipment concerns to management in a timely manner

Requirements:

Minimum 1-3 years in food operations or production facilities, with 1 year supervisory experience preferred

Open availability: ability to work mornings, nights, weekends, and holidays

Ability to work 50 hours per week

Ability to lift/push up to 55+ pounds, including overhead

Stand/walk for an 8-hour shift (excluding a ½ hour break); some locations require walking up and down stairs

Read and communicate in English, both verbally and in writing

Competency in Microsoft Office applications, especially Excel

Compensation & Benefits

$21.25-24.25/hour + 15% bonus

Health, Vision, Dental Insurance

Employer-funded Healthcare Reimbursement Account

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