Medical Director - Addiction Medicine (Telehealth)

About Boulder

Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care.

We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication for opioid use disorder (MOUD) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most.

Named by Fortune as one of the Best Workplaces in Healthcare, we foster a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward.

About this role

The Medical Director serves as a physician leader within Boulder Care’s Medical Affairs organization, helping ensure the delivery of high-quality, evidence-based, and scalable substance use disorder treatment across a growing multi-state clinical platform.

This role combines deep addiction medicine expertise with systems thinking, quality leadership, and cross-functional partnership. The Medical Director will help shape Boulder’s clinical standards, quality strategy, service line evolution, and clinical governance structures while partnering closely with Clinical Services, Product, Operations, and executive leadership.

The ideal candidate is an experienced physician leader who has helped scale clinical programs, developed clinical leaders, and translated evidence-based care into operationally sustainable systems.

The Medical Director reports to the SVP & Head of Medical Affairs and works closely with the VP of Clinical Care and Clinical Services leadership.

Success in This Role

Within the first 12–18 months, the Medical Director will help strengthen Boulder’s clinical quality systems, advance clinical governance and protocol development, support leadership development across the clinical organization, contribute to service line expansion, and help build the infrastructure necessary to support Boulder’s continued growth as a national leader in substance use disorder care.

What you’ll do:

Clinical Quality & Governance

Serve as a senior clinical leader and addiction medicine subject matter expert across the organization.

Partner with Clinical Services leadership to strengthen clinical quality, consistency, and patient safety across Boulder’s care delivery model.

Lead routine review and refinement of clinical protocols, formulary standards, and evidence-based practice guidelines.

Support quality assurance activities, chart review processes, and clinical audits to identify opportunities for improvement.

Provide consultation and guidance on complex clinical cases and emerging clinical issues.

Ensure Boulder’s clinical standards remain aligned with current evidence, regulatory requirements, and payer expectations.

Clinical Leadership Development

Partner with Clinical Services leadership to strengthen clinical leadership capabilities across the organization.

Provide mentorship, coaching, and support to clinical leaders and clinicians navigating complex clinical and operational challenges.

Help establish and reinforce standards of clinical excellence, professional growth, and evidence-based practice.

Contribute physician leadership and oversight to clinician education, onboarding standards, and ongoing clinical development programs.

Support the development of systems that promote accountability, consistency, and continuous improvement across the clinical organization.

Clinical Operations & Process Improvement

Translate quality findings, operational priorities, and emerging evidence into scalable clinical workflows and care delivery standards.

Identify gaps in clinical processes, policies, and infrastructure and partner across teams to implement solutions.

Support implementation of new clinical initiatives and ensure clinical best practices are operationally viable and consistently applied.

Drive adoption of new clinical workflows, protocols, and care models across a distributed clinical workforce.

Service Line Development & Innovation

Partner with Medical Affairs and Clinical Services leadership to evaluate and support expansion into new service lines and care models.

Assess clinical readiness, staffing considerations, protocol requirements, and quality implications for new programs.

Ensure new services are designed with appropriate clinical governance, quality standards, and outcome measurement strategies.

Contribute clinical expertise to Boulder’s long-term vision of comprehensive substance use disorder care.

Cross-Functional Partnership

Serve as a clinical liaison to Product, Operations, Analytics, and other cross-functional teams.

Translate clinical priorities into product requirements, workflows, and operational processes.

Provide clinical input on care delivery technology, clinical decision support tools, AI-enabled workflows, and platform enhancements.

Ensure operational and product changes are evaluated through the lens of patient safety, clinician experience, clinical effectiveness, and quality.

What you bring

Board Certification in Addiction Medicine with active medical license in good standing.

Minimum 5 years of clinical experience caring for patients with substance use disorders.

Demonstrated experience leading clinicians, clinical programs, or multidisciplinary healthcare teams.

Experience building or scaling clinical programs, quality initiatives, care delivery models, or healthcare teams in a growing organization.

Experience developing and implementing clinical protocols, workflows, and evidence-based standards across multiple clinicians or sites.

Demonstrated success leading change and driving adoption of new clinical practices or operational processes.

Experience using data and quality metrics to identify opportunities and improve clinical performance.

Exceptional communication, coaching, and relationship-building skills.

Ability to influence across functions and lead through partnership in complex organizations.

Preferred Education & Experience

Experience in telehealth, digital health, or technology-enabled care delivery.

Experience serving Medicaid and other publicly insured populations.

Experience partnering closely with Product, Operations, Analytics, or Engineering teams.

Familiarity with AI-enabled clinical workflows, clinical decision support tools, or healthcare technology innovation.

Experience developing clinical leaders and supporting leadership growth within healthcare organizations.

Multi-state clinical leadership experience.