Loan Workout Rel Mgr. IV
KeyBank National Association
Denver, CO · Posted November 9, 2026
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About the job
Location: 1675 Broadway, Denver Colorado
· Job Description Summary
Manage a portfolio of pass rated “exit,” criticized, classified, non-performing and or charged off credit relationships. Minimize charge-offs and maximize recoveries by collaboratively developing and implementing cogent workout, restructuring and/or exit plans. Develop positive relationships with customers, line of business personnel and internal and external professionals. Negotiate skillfully, fairly, and ethically with customers and other constituencies. Communicate clearly. Adhere to all corporate compliance guidelines. Shadow accounts on the line that require workout advice. This position reports to a Loan Workout Team Lead and/or the Loan Workout Regional Manager.
Job Description
Manage a loan portfolio including SBA loans and/or other government guaranteed loans with moderate complexity and potential for adversarial litigation. ▪ Review and analyze loan documentation, financial statements and other similar loan and borrower information to assess risk, quantify repayment capacity, consider the adequacy of repayment sources and/or estimate recovery potential. ▪ Develop, recommend and implement workout/liquidation strategies for problem loans including past due, underperforming, non-performing, and charged-off loans to mitigate risk and maximize recovery. ▪ Adhere to department and corporate guidelines, policies and compliance procedures. ▪ Maintain constructive interaction with regulators. ▪ Work with other professionals such as appraisers, environmental consultants, auctioneers, real estate brokers and property managers to maximize return on collateral secured loans. ▪ Support departmental continuous improvement efforts. ▪ Periodically travel to meet with clients or view collateral. ▪ Participate in community service activities. ▪ Participate in the Quarterly Asset Quality Review process and produce timely documentation as required. ▪ Work with bank counsel in a cost effective manner to achieve desired results. ▪ Shadow accounts on the line of business which need workout advice. REQUIRED QUALIFICATIONS ▪ High School Diploma or equivalent. ▪ Four to five years of related experience. ▪ Financial statement analysis experience, four to five years. ▪ Excellent oral and written communication skills. ▪ Proven skills in assessing credit risk. ▪ Strong negotiation and interpersonal skills. ▪ Expertise in Microsoft office (Office and Excel) operating systems. ▪ Bankruptcy/workout experience, five years minimum. ▪ Knowledge of commercial credit products and loan documentation. ▪ Knowledge of creditors rights, collection practices, and bankruptcy. ▪ Knowledge of compliance. PREFERRED QUALIFICATIONS ▪ Undergraduate degree in accounting, finance or related field. ▪ Knowledge of SBA standard operating procedures and regulations. ▪ Working knowledge of Key Bank policies, procedures and regulations.
COMPETENCIES/SKILLS ▪ Provide timely and accurate reporting. ▪ Ability to meet deadlines. ▪ Prepare concise and complete write ups. ▪ Ability to follow all relevant compliance procedures. ▪ Ability to assess risk and negotiate deals with complexity and potential litigation of $1mm and over. EQUIPMENT USED/PHYSICAL REQUIREMENTS ▪ Personal Computer, facsimile machine, photocopier, and related office equipment and tools. TRAINING REQUIRED ▪ Systems/database training as needed. ▪ On the job training. JOB LOCATION ▪ TBD
COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 12/09/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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