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Customer Success Manager

ServiceTitan

Connecticut · $72k–$115k a year · Posted November 4, 2026

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Pay compared with the market

This listing pays about $93,550 a year. Across 115 open customer success manager listings that state pay, the middle half runs $94,500 to $135,000 and the median is $120,500. That is 22% below the median, below the middle half of those listings.

Listed pay is what employers advertise, not what people are paid.

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How AI is used in this kind of work

AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

...Ready to be a Titan? At ServiceTitan, we help our customers achieve extraordinary outcomes — and as a Customer Success Manager on our CSM Team , you’ll be at the heart of that mission. You’ll serve as a trusted partner to a portfolio of customers, ensuring they achieve...