Administrative Assistant

The National Rural Water Association (NRWA) is a non-profit organization dedicated to training, supporting, and promoting the water and wastewater professionals that serve small and rural communities across the country. NRWA provides training and technical assistance to all 50 states and Puerto Rico through its affiliated State Rural Water Associations.

The Administrative Assistant is responsible for providing administrative support to organizational leadership and staff. This position ensures the efficient operation of the office through a variety of administrative, clerical, and coordination duties. The Administrative Assistant must be highly organized, detail-oriented, professional, and capable of handling confidential information with discretion.

Responsibilities and Duties

Administrative Support

· Provide administrative support to assigned leadership and staff members.

· Manage calendars, schedule appointments, meetings, and conference calls.

· Maintain accurate contact databases, filing systems, and records.

· Prepare, edit, and format correspondence, reports, presentations, and other documents.

· Coordinate travel arrangements, itineraries, and meeting logistics.

· Assist with compilation and submission of executive expenses.

· Screen and direct phone calls, emails, and inquiries to the appropriate staff members.

· Monitor deadlines and assist with tracking projects and action items.

· Organize and maintain electronic and paper filing systems.

Meeting and Event Coordination

· Schedule and coordinate internal meetings, training sessions, and assist with other organizational events.

· Prepare meeting materials, agendas, and supporting documentation.

· Record and distribute meeting notes and action items when required.

· Assist with conference and event logistics, including registrations, travel arrangements, and attendee communications.

Communications and Outreach

· Serve as a professional point of contact for members, partners, vendors, and other stakeholders.

· Assist in drafting and proofreading correspondence and communications.

· Respond to requests for information and direct inquiries appropriately.

· Support staff in preparing presentations and informational materials.

Office Operations

· Assist with maintaining efficient office processes and procedures.

· Support special projects and administrative initiatives as assigned.

· Coordinate with vendors, service providers, and external contacts as needed.

· Help ensure a professional and welcoming office environment.

Qualifications and Skills

Education and Experience

· Associate degree required; equivalent combination of education and experience will be considered.

· Minimum of 2 years of administrative support, office management, or related experience preferred.

· Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

Knowledge, Skills and Abilities

· Strong organizational skills with the ability to manage multiple priorities effectively.

· Excellent attention to detail and accuracy.

· Strong written and verbal communication skills.

· Ability to maintain confidentiality and exercise sound judgment.

· Strong interpersonal skills and the ability to work effectively with individuals at all levels of the organization.

· Demonstrated problem-solving and decision-making abilities.

· Ability to work independently and collaboratively in a team environment.

· Professional demeanor and customer-service orientation.

· Ability to meet deadlines and adapt to changing priorities in a fast-paced environment.

· Proactive and resourceful with a willingness to take initiative, learn new programs as needed, and support organizational goals.

Work Environment

· Primarily office-based with occasional travel or event support as needed.

· Regular business hours, with occasional flexibility required to support organizational activities.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance