Senior Account Manager
Alera Group
Tacoma, WA · Posted October 28, 2026
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Where Tacoma, WA ranks
Where Tacoma, WA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #3Best college towns for junior jobs in the Pacific Northwest36% · of 13
- #3Cities where the biggest share of jobs do not need a four-year degree in the Pacific Northwest17% · of 12
- #3Best cities for junior jobs in Washington34% · of 12
- #5Cities with the most jobs that need no experience in the Pacific Northwest0.8% · of 16
- #5Cities with the most hybrid jobs in the Pacific Northwest10% · of 16
- #5Best cities for junior jobs in the Pacific Northwest34% · of 17
Rankings about sales jobs
- Best cities for sales jobs #1 New York (2,774 openings)
- Best cities for sales pay after cost of living #1 Santa Clara ($175k)
- Most requested AI skills in sales jobs #1 AI tools in daily work (4.1%)
- AI tools named most often in sales jobs #1 Gong (0.93%)
- Employers with the most sales jobs #1 Charter Communications (389 roles)
Pay compared with the market
This listing does not state pay. Across 27 open senior account manager listings that state pay, the middle half runs $83,000 to $129,500 and the median is $114,000.
Listed pay is what employers advertise, not what people are paid.
Senior Account Manager salaries by state · Check your own pay
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
OVERVIEW
S enior Account Manager – Property & Casualty
At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking a S enior Account Manager who will support client service excellence and operational accuracy.
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Why Alera Group
Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES
Client & Relationship Partnership
Foster a collaborative, high-performing team environment through leadership, mentorship, and knowledge sharing
Support the development and training of team members to strengthen technical expertise and service excellence
Help maintain strong client relationships by ensuring consistent delivery of service standards and operational best practices
Partner with Producers, Account Executives, carrier partners, and internal stakeholders to meet client needs and achieve business objectives
Contribute to staffing, onboarding, and team development initiatives, as applicable
Support effective team operations through oversight of administrative processes, approvals, and workflow coordination
Operational & Strategic Execution
Serve as a primary client service resource, managing day-to-day account activity for assigned commercial lines clients
Support renewal and new business processes, including gathering underwriting information, preparing submissions, and coordinating with carrier partners
Review carrier quotes and assist in the preparation of client proposals, coverage comparisons, and renewal presentations
Manage endorsements, certificates of insurance, policy issuance reviews, premium audits, binders, and related servicing activities
Conduct contract reviews to evaluate insurance requirements and support compliance needs
Ensure accuracy, regulatory compliance, and adherence to underwriting guidelines and internal quality standards
Maintain complete and accurate client records, documentation, and correspondence within agency management systems and client service platforms
Prioritize workload effectively to ensure timely delivery of client and carrier commitments
Growth & Innovation
Identify opportunities to enhance client service, improve operational efficiency, and strengthen team performance
Utilize agency technology platforms and digital workflows to optimize account management processes
Analyze coverage, loss information, and policy data to support informed client recommendations and renewal strategies
Stay current on carrier products, market trends, and industry developments to better support client needs
Support the implementation of process improvements and best practices that enhance consistency and service delivery
Contribute to the growth and retention of client relationships through proactive service and solution-focused problem solving
QUALIFICATIONS
What You Bring
Strong oral and written communication skills
Demonstrates professionalism and responsiveness in communication with clients, carriers, producers, and peers.
Solution-oriented service delivery mindset
Demonstrated proficiency in MS Office: Word, Excel, Outlook
Agency Management System Experience. AMS Sagitta and ImageRight preferred.
Strong technical coverage knowledge of commercial lines
Broad industry knowledge and experience
Strong/consistent work ethic – timely follow-up, collaborative, proactive, detail-oriented, and dependable
Ability to work independently and manage time effectively.
Strong proponent of change that will enhance workflows and CL organization.
Preferred 5+ years industry experience including at least 3 years at the Account Manager level.
Applicable state P&C Agents License
Industry related certifications expected.
College degree preferred, or equivalent experience.
Core Competencies
Detail orientation
Accountability and follow‑through
Collaborative mindset
Client‑first thinking
ADDITIONAL INFORMATION
Compensation
Hourly Range: $43-$50
Benefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model: This role is Hybrid
Professional Development – Alera Group Academy
At Alera Group, growth isn’t left to chance. Through Alera Group Academy , we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You’ll have access to:
Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge-sharing communities
Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.
Licensure & Certifications
This position requires:
Active Property & Casualty License
Ongoing continuing education to maintain active status
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
#LI-SE2
#LI-Hybrid
Location Type
Hybrid - 2 or less days in office
Client & Relationship Partnership
Foster a collaborative, high-performing team environment through leadership, mentorship, and knowledge sharing
Support the development and training of team members to strengthen technical expertise and service excellence
Help maintain strong client relationships by ensuring consistent delivery of service standards and operational best practices
Partner with Producers, Account Executives, carrier partners, and internal stakeholders to meet client needs and achieve business objectives
Contribute to staffing, onboarding, and team development initiatives, as applicable
Support effective team operations through oversight of administrative processes, approvals, and workflow coordination
Operational & Strategic Execution
Serve as a primary client service resource, managing day-to-day account activity for assigned commercial lines clients
Support renewal and new business processes, including gathering underwriting information, preparing submissions, and coordinating with carrier partners
Review carrier quotes and assist in the preparation of client proposals, coverage comparisons, and renewal presentations
Manage endorsements, certificates of insurance, policy issuance reviews, premium audits, binders, and related servicing activities
Conduct contract reviews to evaluate insurance requirements and support compliance needs
Ensure accuracy, regulatory compliance, and adherence to underwriting guidelines and internal quality standards
Maintain complete and accurate client records, documentation, and correspondence within agency management systems and client service platforms
Prioritize workload effectively to ensure timely delivery of client and carrier commitments
Growth & Innovation
Identify opportunities to enhance client service, improve operational efficiency, and strengthen team performance
Utilize agency technology platforms and digital workflows to optimize account management processes
Analyze coverage, loss information, and policy data to support informed client recommendations and renewal strategies
Stay current on carrier products, market trends, and industry developments to better support client needs
Support the implementation of process improvements and best practices that enhance consistency and service delivery
Contribute to the growth and retention of client relationships through proactive service and solution-focused problem solving
What You Bring
Strong oral and written communication skills
Demonstrates professionalism and responsiveness in communication with clients, carriers, producers, and peers.
Solution-oriented service delivery mindset
Demonstrated proficiency in MS Office: Word, Excel, Outlook
Agency Management System Experience. AMS Sagitta and ImageRight preferred.
Strong technical coverage knowledge of commercial lines
Broad industry knowledge and experience
Strong/consistent work ethic – timely follow-up, collaborative, proactive, detail-oriented, and dependable
Ability to work independently and manage time effectively.
Strong proponent of change that will enhance workflows and CL organization.
Preferred 5+ years industry experience including at least 3 years at the Account Manager level.
Applicable state P&C Agents License
Industry related certifications expected.
College degree preferred, or equivalent experience.
Core Competencies
Detail orientation
Accountability and follow‑through
Collaborative mindset
Client‑first thinking