Full-time Divisional Headquarters Office Assistant
The Salvation Army
Syracuse, NY · Posted September 16, 2026
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November 2026
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How AI is used in this kind of work
Among office clerks, general, AI is already used for a large share of the tasks. Measured exposure for office clerks, general: 45% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
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About the job
Overview
We're seeking a full-time administrative professional for our Divisional Headquarters
Our Full-Time opportunities offer:
Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
Comprehensive Health Care Coverage with low-cost employee premiums, co-pays, and deductibles
Company Paid Basic Term Life Insurance for Employee
Long Term Disability Insurance
Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
Flexible Spending Account
Eligibility for Federal Student Loan Forgiveness Program
Tax Deferred Annuity (403B)
Christmas Bonus
SCOPE AND PURPOSE OF POSITION:
The General Office Assistant acts as the first contact for anyone that calls/enters DHQ. They will receive visitors, vendors, phone calls and direct them to the proper department. In addition, this position will assist in office functions including, but not limited to mail room operations, administrative functions within various departments and assist with special events and the operations of DHQ.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet visitors to DHQ and direct them accordingly.
Answer telephones and respond to caller inquiries/re-direct callers.
Sort, screen and distribute incoming/outgoing mail, including processing of weekly all-Corps mail.
Receive incoming packages and distribute accordingly.
Prepare and process outgoing UPS express shipments as requested.
Provide assistance to the Service Extension Director and Regional Services Coordinator including processing Service Unit Reimbursements.
Assist with special event preparation and coordination (New Officer Orientation, Retired Officer Luncheon etc.)
Perform general administrative duties as assigned.
Work closely with Executive Administrator and Facilities Director to maintain operations Within DHQ.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.
Qualifications
· High School Diploma/GED
· Computer proficiency
· Attention to detail
· Working knowledge and experience with Microsoft Word and Excel programs
· Communication skills
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.