VP Customer Relationship Manager Bilingual Mandarin
ACG Resources
New York, NY · Posted October 26, 2026
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About the job
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Job Ref: 14892
Salary: $150000 – $200000
VP Customer Relationship Manager Bilingual Chinese Mandarin
Located onsite in Manhattan
Base salary: $150-200K depending on skills and experience
Relationship Manager (VP) Bilingual Chinese Mandarin
Business Development & Customer Relationship
Maintain regular contact with customers and look for opportunities to deliver added value to existing customer relationships
Conduct market research and identify new targets to expand the network of customer and business partner relationships
Actively participate in business development and community activities that promote the Bank’s visibility and to enhance new business opportunities
Structure and negotiate the term sheet and/or commitment letter within parameters defined by credit decisions with relevant parties
Evaluate the effectiveness of new business opportunities and marketing plans, including traveling for onsite customer visits
Supervise and develop the quality control process within the function
Safeguard customer information and communications
Provide instructional leadership and coaching to team. Credit Risk Analysis
Evaluate credit worthiness of customers
Verify that the appropriate pricing, loan terms and profitability requirements are achieved
Review and recommend updates to the departmental policies and procedures
Oversee the existing portfolio of loans compromising of Syndicated Loans, Merger & Acquisition Finance and Project Loans
Ensure all departmental and loan activities are in compliance with all applicable federal laws, and regulations such as Anti-Money Laundering (AML), Bank Secrecy Act (BSA), KYC and others
Report any unusual activities to QCU team
Qualifications:
Bachelor’s Degree or above with a major in real estate finance or commercial real estate projects, business, financial, accounting or economics preferred; a master’s degree is preferred
Minimum 10 years of experience in corporate banking or investment banking
Knowledge in credit, cash flow and analysis skills
Able to engage with marketing and client relationship management
Bilingual ability in Mandarin
This role requires unrestricted U.S. work authorization. Employer sponsorship is not available.
ACG Resources and our client partners are equal opportunity employers. All qualified applicants will receive consideration without regard to protected characteristics.
To apply, please contact Franca Diona
Email: Franca@acgresources.com
Phone number: 646-442-2272
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