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Change management

About the job

Getty is committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.

Job Summary

At Getty Digital, we are re-imagining how data, software, and systems can advance the study of art, cultural heritage, and research at a global scale. The Associate Product Manager (APM) will play a key role in shaping and delivering products across Getty’s Research Products portfolio (including Research Collections, Art Collection, Vocabularies, and related platforms).

This is a 3-year limited term position, reporting to the Product Manager of Getty research applications within the Collection Platforms and Data team. The APM sits at the intersection of user needs, institutional mission, and technical execution. Working closely with project managers, engineers, designers, and subject-matter experts, the APM will help translate complex research and organizational needs into clear, actionable product decisions.

We are looking for an experienced professional with a deep understanding of libraries, museums, and archives. This is a role designed for someone who is curious, thoughtful, and motivated to contribute to meaningful products in the cultural heritage space. The APM will take ownership of defined areas of work within the product lifecycle, contributing to product discovery, delivery, and continuous improvement.

This position is a hybrid work environment opportunity; this is not a fully remote assignment. The successful candidate must be a California resident when employment begins and work at least one day per week on Getty’s campus in Brentwood.

Our Product Approach

Product management at Getty is less about having immediate answers and more about cultivating context, clarity, and judgment across complex systems and stakeholder environments. In this role, you will be expected to:

Provide Context, Not Just Requirements

Develop a deep understanding of user needs, institutional goals, and system constraints, and translate them into well-framed problems for engineering and design.

Act as a Thoughtful Intermediary

Bridge communication between technical teams and stakeholders, synthesizing input and resolving ambiguity before it reaches implementation.

Navigate Stakeholder Complexity with Care

Engage researchers, curators, program staff, and technical teams with diplomacy and clarity, absorbing friction and helping align competing priorities.

Support Portfolio-Level Thinking

Contribute structured analysis, requirements, and tradeoff framing to support prioritization and roadmap decisions.

Major Job Responsibilities

Product Strategy & Delivery

Support roadmap development and execution across one or more Research Applications

Assist in defining system scope, requirements, and functional specifications based on business and user needs

Analyze existing processes and workflows to identify opportunities for system and service improvements

Collaborate with engineering and design to deliver high-quality features and improvements

Develop detailed requirements, user stories, and functional documentation using established standards

Ensure requirements are validated against user and business needs and are clearly understood by technical teams

Participate in work planning, team meetings, and retrospectives

Help track progress, dependencies, and risks across initiatives

Apply IT service management (ITSM) practices to support the design, delivery, and improvement of products and services

Assist in maintaining user-facing documentation and knowledge resources

Maintain continuity across product initiatives by documenting decisions, tracking requirements, and preserving system and institutional knowledge over time

User Research & Discovery

Develop an understanding of Getty’s diverse user base (researchers, curators, staff, and the public)

Synthesize user research, feedback, and usage data

Assist in defining problem spaces and evaluating potential solutions

Document insights and contribute to discovery artifacts

Stakeholder Engagement & Communication

Coordinate with cross-functional stakeholders across Getty programs and departments

Facilitate alignment conversations and communicate product decisions clearly

Create presentations, product updates, documentation, and internal communications

Contribute to training, change management, and adoption efforts

Data & Systems

Work with structured and unstructured cultural heritage data (metadata, vocabularies, collections data)

Contribute to system configuration, testing, and validation to ensure requirements are met

Support testing efforts, including developing test plans, validating system behavior, and coordinating user acceptance testing

Identify opportunities to improve data quality, interoperability, and usability

Contribute to efforts that streamline and automate internal processes where appropriate

Qualifications

Bachelor's degree in a related field or a combination of education and relevant experience

Master's or advanced degree in domain specific area preferred (e.g. MLIS, Data Science, MIS)

2-5 years experience with IT systems

Experience in cultural heritage, research, or knowledge systems

Please note: This position is not eligible for employer-based immigration sponsorship. Applicants must have authorization to work for Getty in the United States without the need for sponsorship, currently or in the future.

Knowledge, Skills and Abilities

Demonstrated ability to contribute to projects of moderate scope and complexity

Strong project and/or product management skills and knowledge of associated methodologies

Strong written and verbal communication skills, with the ability to translate between technical and non-technical audiences

Analytical and structured thinking (ability to frame problems, identify tradeoffs, and synthesize information)

Curiosity about data, systems, and emerging technologies (particularly automation)

Ability to work collaboratively with cross-functional teams

Organizational skills and attention to detail when managing multiple workstreams

Comfort engaging with ambiguity and evolving priorities

Interest in working within a mission-driven, research-oriented environment

Self-motivated, able to work independently and collaboratively, and able to manage time and priorities effectively

Benefits and Perks

Here are just some examples that Getty offers/provides for full-time employees:

Medical, Dental and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.

403(b) Employee Investment retirement plan – with up to 5% Getty Match

Getty contribution of 6%, on behalf of employee, to 401(a) retirement account

Educational Assistance and professional development

Paid Vacation, Sick and Personal Days

12 Paid Holidays

Many positions have bi-weekly Off-Fridays

On-Site Fitness Center at Getty Center

Community service opportunities

To learn more about our comprehensive benefits and long list of perks, go to Getty HR .