Director of Patient Outcomes
Ernest
Phoenix, AZ · Posted October 20, 2026
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About the job
Overview
Phoenix Regional Rehabilitation Hospital (Phoenix, AZ)
is a premier, 48-bed inpatient rehabilitation facility serving patients across the Phoenix metro area. The hospital offers comprehensive rehabilitation programs designed to restore mobility, strength, and independence following serious medical events. Equipped with advanced therapy technology and supported by a multidisciplinary team of rehabilitation specialists, the hospital delivers evidence-based, patient-centered care. Its central Phoenix location provides accessibility to a diverse population while contributing to the region’s rapidly expanding healthcare ecosystem.
We are seeking a Director of Patient Outcomes to join our team of passionate patient caregivers!
As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.
Our hospital offers comprehensive benefits, designed to support your health and financial well-being.
Benefits:
PPO and High Deductible Medical Plan options
Flexible Spending and Health Savings Account options available
Dental and Vision coverage
401K with employer matching
Life insurance
Short-and-long term disability
Wellness & Work Life Balance:
Employee Assistance Program
Wellness Program with quarterly wellness challenges with participation incentives
Earned Time Off - start accruing vacation time on start date
Professional Growth:
Continuing education opportunities and reimbursement
Qualifications
Required Skills:
Clinical license required (PT, OT, SLP, or RN) in the state of employment required. Other licensure/certification to be considered based on appropriate qualifications.
Two years recent experience in acute care setting preferred.
Leadership/supervisory experience required.
Additional Qualifications/Skills:
Demonstrable knowledge in all aspects of clinical care of the rehab patient
Demonstrates general computer skills including: data entry, word processing, email, and record management.
Demonstrates critical thinking skills.
Effective organizational and time management skills.
Effective written and verbal communication skills.
Ability to utilize concepts of age/developmental stages in interactions with patients and families
Ability to maintain quality and safety standards.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others.
Responsibilities
The Director of Patient Outcomes (Rehab) is the primary individual responsible for implementing and coordinating the patient assessment and evaluation process for all patients treated by the staff in the Rehabilitation Department. Uses his or her expertise and training in rehabilitation services and independent discretion and judgment to supervise and manage the completion of the Patient Assessment Instrument for each rehabilitation inpatient. Provides oversight and clinical support in completion of data contained in the patient assessment (PAI) and Quality Indicator data for each patient to ensure accuracy in the scoring of functional status and reflection of the patient’s care needs. Direct Case Management Department, as needed. Integrates the hospital’s mission and “Guiding Principles” into daily practice.
The Director of Patient Outcomes (Rehab) is the primary individual responsible for implementing and coordinating the patient assessment and evaluation process for all patients treated by the staff in the Rehabilitation Department. Uses his or her expertise and training in rehabilitation services and independent discretion and judgment to supervise and manage the completion of the Patient Assessment Instrument for each rehabilitation inpatient. Provides oversight and clinical support in completion of data contained in the patient assessment (PAI) and Quality Indicator data for each patient to ensure accuracy in the scoring of functional status and reflection of the patient’s care needs. Direct Case Management Department, as needed. Integrates the hospital’s mission and “Guiding Principles” into daily practice.
Required Skills:
Clinical license required (PT, OT, SLP, or RN) in the state of employment required. Other licensure/certification to be considered based on appropriate qualifications.
Two years recent experience in acute care setting preferred.
Leadership/supervisory experience required.
Additional Qualifications/Skills:
Demonstrable knowledge in all aspects of clinical care of the rehab patient
Demonstrates general computer skills including: data entry, word processing, email, and record management.
Demonstrates critical thinking skills.
Effective organizational and time management skills.
Effective written and verbal communication skills.
Ability to utilize concepts of age/developmental stages in interactions with patients and families
Ability to maintain quality and safety standards.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others.