AI use among commercial and industrial designers is little observed so far. Measured exposure for commercial and industrial designers: 4% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

ABOUT AIRWALLEX

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

HOW YOU'LL MAKE IMPACT

Embedded Finance is a significant growth opportunity for Airwallex and the broader financial industry. You'll shape the product strategy and lead the teams building the capabilities that make sophisticated financial infrastructure accessible to customers and partners.

- Own the long-term product vision, strategy, and roadmap for Airwallex’s Embedded Finance portfolio, spanning embedded payments, financial accounts, cards, treasury services, and global money movement.

- Lead and develop a high-performing team of Product Managers, creating a culture of ownership, product quality, customer focus, and continuous learning.

- Identify opportunities to expand how customers and partners use Airwallex’s financial infrastructure, balancing platform investments with immediate customer and business needs.

- Partner with Engineering, Design, Commercial, Partnerships, Operations, Compliance, Risk, Legal, and Executive Leadership to deliver scalable products and align complex stakeholder groups.

- Use customer insights, market dynamics, competitive intelligence, and data to set priorities, establish success metrics, and measure customer and business outcomes.

- Shape company strategy through a deep understanding of customer needs, market opportunities, and the evolving embedded finance ecosystem.

- Act as a thought partner to senior leadership on platform strategy, ecosystem growth, and the future direction of Airwallex’s financial infrastructure products.

You'll work from our San Francisco office three days a week.

WHAT WE'RE LOOKING FOR

Essentials

- 10+ years of product management experience, including significant experience leading product teams in high-growth technology or fintech environments.

- A proven track record of defining and scaling successful platform, infrastructure, payments, fintech, or ecosystem products.

- The ability to connect customer needs, technical capabilities, and business objectives into a clear product vision.

- Deep customer empathy and strong product intuition, with a passion for creating simple, elegant experiences that solve meaningful customer problems.

- Proven success with API or platform integrations and technical go-to-market launches.

- A strong analytical and commercial mindset, with experience making data-informed decisions and prioritising high-impact opportunities.

- Comfort working across multiple time zones, with exceptional written and verbal communication skills.

- A strong record of academic achievement from a highly respected university.

Preferred

- Experience in Embedded Finance, Banking-as-a-Service, Payments, Treasury, Cards, Financial Infrastructure, Platform Products, APIs, or Developer Platforms.

- Experience building products for businesses, software platforms, marketplaces, or ecosystem partners.

- Experience operating in global markets and navigating regulatory, operational, and technical complexity at scale.

YOU'LL THRIVE HERE IF

- You're comfortable owning the roadmap yourself.

- You're comfortable making decisions with incomplete information and moving quickly anyway.

- You're excited by a category that hasn't been won yet, and want to be early enough to shape it.

- You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.

- You say what you mean. You're direct, but you lead with respect.

- You connect dots across functions and hold the big picture without losing grip on the details.

LEARN MORE ABOUT YOUR TEAM

Product at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited about building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.