Principal Clinical Specialist

The Principal Clinical Specialist’s primary responsibilities include, but are not limited to:

• The PCS (Principal Clinical Specialist) is responsible for maintaining and supporting company relationships, operations, systems, and procedures.

• The PCS supports the development, maintenance, and management of the company’s commercialization of its flagship mapping solution, including both commercial and research efforts as well as customer support.

• The PCS is responsible for assisting in the development, roll-out, and implementation of the company’s internal and external client and customer training initiatives.

• The PCS serves as a clinical subject matter expert and is expected to provide advanced clinical education, mentorship, and guidance to Clinical Specialists and Senior Clinical Specialists across the organization.

• The PCS partners closely with Regional Clinical Managers to support team development, maintain high standards of clinical performance and professionalism, and ensure consistency in clinical execution across accounts and regions.

• The PCS assists Regional Clinical Managers with onboarding efforts, new account and site launches, workflow optimization, and clinical integration strategies.

• The PCS will be expected to support multiple projects, initiatives, and efforts simultaneously, often serving in a leadership capacity on strategic clinical initiatives.

• The PCS is expected to model the highest standards of clinical competency, professionalism, leadership, and collaboration, serving as a role model for all field employees.

• The PCS shall professionally interface with and maintain positive company relations for our client with internal and external parties, including, but not limited to, employees, customers, physicians, nurses, techs, consultants, contractors, and other stakeholders.

• The PCS will support continuous improvement initiatives by providing feedback from the field to leadership, clinical, engineering, and product development teams.

• Undergo quarterly training to maintain or further advance PCS area of expertise.

• Maintaining appropriate credentials to perform PCS role responsibilities at assigned sites.

• To qualify for employment as a PCS, the employee must first pass a background check and agree to proactively report any activities or circumstances that might disqualify the individual from any responsibilities at our client or any hospital or clinical facility.

• While performing all duties and responsibilities, the PCS will model our client values, principles, and its Code of Conduct, while working toward the Company’s mission to revolutionize arrhythmia care.

Minimum Qualifications:

· Bachelor’s degree or equivalent professional experience.

· Strong technical aptitude with the ability to understand and communicate complex medical device information.

· Ability and willingness to travel extensively (more than 50%), including overnight travel.

· Excellent verbal and written communication skills.

Preferred Qualifications:

· 6+ years of experience in medical device clinical support, cardiac electrophysiology, or equivalent education and experience.

· Experience supporting EP lab procedures or technologies such as 3D cardiac mapping or CRM devices.

· IBHRE CEPS certification is highly desirable.

Additional Requirements:

· Valid driver’s license, reliable transportation, and current vehicle insurance.

· Satisfactory background and driving record (to be reviewed as part of the hiring process).

· Strong work ethic, reliability, professionalism, and a commitment to quality.

· Ability to manage multiple priorities in a fast-paced, dynamic environment.

· Must meet all vendor credentialing requirements.

· Adhere to all company policies and procedures.

· Ability to stand, sit, and walk for extended periods (up to 8 hours/day).

· Environmental exposure to infectious disease and radiation.

· Ability to wear 7–9 lbs. of protective lead during procedures.