Head of Product

JOB DESCRIPTION

Chariot is at an inflection point: three product lines (DAFpay, Gift Processing, Disbursements), $1.8B+ in annualized payment volume, and a product function that has been founder-led to date.

You'll own the product function at the highest level: the company-visible roadmap, prioritization across surfaces, product analytics, process, and team structure. You'll build the roadmapping and metrics discipline the company runs on — and grow and lead the PM team.

This is not a pure leadership perch. Like everyone at Chariot, you stay hands-on: close to customers, close to the product, personally owning the most important problem statements while operating above the individual product areas and making everything fit together cohesively.

- Work with co-founders to clarify, execute, and measure progress towards product strategy and vision

- Decide where product should head and ensure every surface's work adds up to one coherent story

- Stand up the roadmapping function

- A living, company-visible roadmap; monthly cycle planning; GTM, ops, and partnerships learn about launches months before ship

- Define product metrics & forecasting

- Every problem statement has metrics the team drives toward; forecasts exist and are trusted

- Personally own top-level problem statements

- Stay in the work: scope, spec, and ship alongside the team

- Make the PM team successful

- The PMs reporting to you solve the right problems and deliver; you raise PM-to-eng leverage toward 1 PM : 2 engineers

👤 ABOUT YOU

Must Haves

- 12+ years in product

- You've led and grown product teams, as a product leader or founder, and scaled a company from Series A to Series D or beyond (or equivalent: grew through hypergrowth, e.g. 30 → 300 people)

- You come from an excellent company with a genuinely high product bar

- Still an operator: you can personally scope, spec, and ship

- Highly organized and detail-oriented: you bring the structure and process a fast-moving team needs, without ceremony

- Technically credible: you understand what it takes to build things and can hold your own with strong engineers

- NYC (in office Monday-Thursday)

Nice to Haves

- Fintech / payments / money-movement product experience

- Familiarity with the nonprofit sector or philanthropy

📚 WHAT YOU’LL GET FROM CHARIOT

At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.

- Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.

- Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.

- Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market

- The Team. >30% of Charioteers are former founders. NYC office, in-person Monday through Thursday, WFH Friday. The public handbook https://chariot-1.gitbook.io/public-employee-handbook shows how we operate.

❤️ EMPLOYEE BENEFITS

- 🏥 Healthcare: Comprehensive healthcare, including options that are 100% covered by Chariot for you

- 🌴 Time-Off: 18 days PTO and 13 holidays - take the time off that you want and need to relax and recharge

- 👶 Parental Leave: 100% paid parental leave, including 12 weeks for primary caregivers

- 🍽️ Team Lunches: Weekly team lunches

- 🌯 Dinner on Chariot: Free dinner every day at office past 8pm

- 🎉 Team Events: Monthly team building events

- 💎Employee-friendly equity: 2 year exercise window and double-trigger acceleration

- 😎 Company Retreats: To get away - we all convene 2-3x / year company retreats

- 🎁 Matching Gifts: Matching DAFs and daily charitable giving through GoodToday https://goodtoday.org/