We are seeking a skilled and collaborative Agility Clinical Applications Analyst II to join our Clinical Applications team. In this role, you will support, optimize, and enhance the applications and technology that power Occupational Health and Employee Health services across Deaconess Health System.

As a trusted technology partner, you will work closely with clinical and operational stakeholders to analyze workflows, identify opportunities for improvement, and implement solutions that align technology with the needs of our caregivers and patients. This position is ideal for someone who enjoys problem-solving, system configuration, project work, and building strong relationships with end users.

What You'll Do

Partner with Occupational Health and Employee Health stakeholders to gather requirements and translate operational needs into technical solutions

Perform system analysis, configuration, testing, implementation, and ongoing support of Agility and related clinical applications

Develop and maintain application components, reports, queries, workflows, and technical solutions

Troubleshoot application issues and collaborate with users and technical teams to identify and resolve root causes

Support application upgrades, enhancements, maintenance activities, and optimization initiatives

Participate in project planning, coordination, and implementation activities

Develop expertise in assigned applications and serve as a subject matter expert for end users and stakeholders

Create and maintain technical documentation, workflows, support guides, and operational procedures

Present system enhancements, workflow improvements, and training materials to end users and operational teams

Collaborate with analysts, clinicians, and technology teams to identify opportunities for workflow optimization and process improvement

Assist with evaluating and implementing new technologies that support Occupational Health and Employee Health operations

Partner with infrastructure and technical teams on application-related server maintenance, security updates, and system reliability initiatives as needed

What We're Looking For

Associate's degree or Bachelor's degree in Information Technology, Healthcare, Computer Science, or a related field

This application is specific to Occ Health/Emp Health so we are looking for someone with Occupational Health/Employee Health background due to the complexity of that area and the way this system works.

Minimum of three years of application development, systems support, or healthcare technology experience

Experience supporting healthcare applications, clinical systems, or operational technologies

Knowledge of system implementation, application configuration, and workflow analysis

Strong analytical, troubleshooting, and problem-solving skills

Ability to interpret business requirements and translate them into technical solutions

Experience supporting application upgrades, maintenance, and optimization initiatives

Strong written, verbal, and presentation skills

Ability to manage multiple priorities in a fast-paced healthcare environment

Experience working with databases, reporting tools, data analysis, and system integrations

Ability to work independently while collaborating effectively with cross-functional teams

What We Offer

An opportunity to directly support the technology that enables exceptional patient care

Meaningful work at the intersection of healthcare, technology, and innovation

Exposure to a wide variety of clinical applications, healthcare systems, and operational workflows

Opportunities to become a subject matter expert in specialized healthcare technologies

Professional growth through project leadership, system implementation, and technology advancement initiatives

Collaboration with clinicians, operational leaders, and healthcare technology professionals

A supportive environment focused on learning, innovation, and continuous improvement

Career advancement opportunities within Clinical Applications, Digital Technology Services, and healthcare IT

A stable healthcare organization committed to improving patient care through technology, teamwork, and operational excellence