AI use among mental health and substance abuse social workers is little observed so far. Measured exposure for mental health and substance abuse social workers: 0% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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Agile

About the job

Who we are looking for...

A Behavioral Health Product Manager with ownership and accountability for all behavioral health products and solutions that support our customers' current and future needs. Our ideal candidate will have a passion for collaborating with customers, industry experts and teams across the company to ensure that Axxess is making the right investments in our behavioral health product suite to delight our customers.

What you will experience...

A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day.

Professional development for career growth and advancement

Competitive compensation with full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays

Who we are…

Axxess is the leading global technology ecosystem transforming care in the home. Trusted by more than 10,000 organizations worldwide, Axxess empowers the delivery of care to more than 10 million patients through a network that helps providers operate more effectively in an increasingly complex healthcare environment. Using Axxess intelligence®, organizations gain actionable insights and automation embedded directly into their workflows, so they can operate more efficiently, make smarter decisions and pursue growth with confidence. Backed by industry-leading security and compliance certifications, Axxess remains a trusted partner to providers across the continuum of care. Axxess fosters a collaborative culture that fuels innovation and excellence, and is recognized nationally as a “Best Place to Work.”

What you will do…

Translate understanding of behavioral health workflows and care models into technology solutions in partnership with the engineering team

Work closely and frequently with customers, focused user groups and participate in key healthcare associations to understand and ensure the "voice of the customer" is reflected in work processes

Partner with internal and external domain experts to highlight emerging practice trends in behavioral health care delivery

Collaborate with Sales, Marketing, Client Success, and Engineering to translate problem statements, product needs, market analysis, competitive analysis, and regulatory environment factors into actionable strategies, high level product requirements, roadmaps, and tactics for the product

Conduct product research to further understand the competitive landscape and profile for the segment, opportunities for growth, and best-in-class product requirements that deliver measurable value for customers

Measure adoption and utilization of all behavioral health features, products and services to determine business value to customers and company

Evangelize for the product by presenting to customers and user groups, represent the product at trade shows, sell product roadmap internally, play a strategic role in the sales process, provide sales training, and generate enthusiasm for the product

What you bring…

Bachelor's degree required

5+ years' experience in behavioral health including management experience in behavioral health operations required

Product Manager experience preferred

Demonstrated ability to convert market opportunity into operational plans with development organization

Strong knowledge of behavioral health operations and regulations required

Demonstrated knowledge and understanding of legislation and regulatory bodies affecting behavioral health practices

Experience with Agile methodology and Pragmatic Marketing methodology preferred

Demonstrated ability to organize and implement priorities, manage multiple tasks, in a dynamic setting

Knowledgeable in building and implementing technology solutions and/or applications

Excellent communication and meticulous planning skills

Comfortable working in a fast paced, ambiguous and event driven high-performance workplace

Advanced critical thinking, problem solving, and emotional intelligence skills

If local to the Dallas-Fort Worth area, this role requires a hybrid work schedule, including a minimum of three days per week in the office.

Axxess is an equal opportunity employer and drug-free workplace. All applicants must be legally authorized to work in and currently reside in the United States. We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!

*NO AGENCIES OR THIRD PARTIES PLEASE*

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