Sr. Software Engineer, Account Management

Company Summary

Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!

Job Summary :

We’re seeking a Senior Fullstack Software Engineer to join our Account Management team, which is responsible for everything related to B2B and B2C accounts including authentication, identity and access management, invoicing, payment terms, and address book functionality.

In this role, you will lead the design and implementation of scalable, secure, and reliable cloud-based solutions across the full stack, from intuitive user interfaces built with Vue.js to robust backend services developed in TypeScript. You will work closely with cross-functional teams, mentor other engineers, and drive technical innovation that enhances both customer-facing features and core platform capabilities.

Duties and Responsibilities:

As a Senior Software Engineer, you will:

Embrace an AI First mindset and integrate AI driven workflows into everyday development practices.

Engage in the design, development, testing, and maintenance of web applications with a focus on high performance, scalability, security, and reliability.

Develop modern user interfaces using Vue.js, leveraging component-based architecture and reactive data models.

Work extensively with TypeScript in building and maintaining backend services using Node.js, as well as in developing frontend applications.

Identify areas for improvement in team agreements and workflows by working closely with peers and stakeholders.

Be a vocal leader in team ceremonies, championing for best practices, and upholding high standards for quality, agility, and maintainability.

Mentor and guide engineers, enabling them to contribute effectively to team goals.

Lead efforts to create and improve technical documentation while ensuring accuracy, consistency, and accessibility.

Take ownership and resolve high-priority technical issues, ensuring a swift and efficient resolution while identifying opportunities for improvement.

Minimum Qualifications :

Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.

6+ years of professional software engineering experience, including significant hands-on work building and deploying cloud-based systems (GCP preferred).

Proficiency in multiple programming languages (TypeScript and Python preferred).

Strong understanding of the interplay between front-end and back-end technologies in a fullstack environment.

Proven track record in designing and building scalable, highly available cloud-based microservices with a strong focus on non-functional requirements such as reliability, maintainability, and observability.

Experience leveraging AI tools to accelerate design, implementation, testing, and documentation while maintaining high engineering standards.

Solid understanding of foundational AI concepts including large language models and agentic engineering.

Preferred Qualifications :

Expertise with Vue.js and an understanding of component-based architecture and reactive data models.

Hands-on experience designing, developing, and maintaining microservices in a cloud environment with a focus on scalability and resilience.

In depth expertise of infrastructure-as-code and deploying cloud-based resources using modern CI/CD workflows.

Hands-on experience with containerization and orchestration using technologies like Docker and Kubernetes.

Experience working with telemetry data to support observability, monitoring, and debugging in production environments, ideally using Datadog.

Experience with automation testing including unit, regression, and integration tests.

Deep understanding of authentication protocols including OAuth 2.0 and OpenID Connect, with hands-on experience implementing secure login flows, token management, and role-based access control across distributed applications.

Total Rewards

Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment

Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program

6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing

At least 18 paid time off days annually for full-time employees and 6 company holidays per year

6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required

Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools

Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations

Employee discounts and admission to various civic and cultural institutions around Chicago

Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here .

The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.

Illinois $105,100 — $175,100 USD

Our Culture

Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we’re on a clear path toward our next big milestone: $2 billion in revenue—and beyond.

At Zoro, we don’t just follow a playbook—we help build it. You’ll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together , Being Customer Obsessed , Being Transparent , and Taking Ownership . We don’t have all the answers, but we’re always asking good questions.

Zoro’s culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.

We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.

At Zoro, we’re growing fast toward big aspirations — and we’re continuously excited about the new challenges we get to solve together.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. Should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.