Payroll Tax Senior Analyst

The Payroll Tax Senior Analyst ensures that all payroll processes are executed appropriately and in a timely manner. They are a subject matter expert within their responsibilities, act as the escalation point to resolve employee and vendor issues and share knowledge with colleagues team members. The Senior Payroll Analyst continuously identifies areas in which improvements can be made in operational process and implements and designs those initiatives.

Key Responsibilities

Own day-to-day operations of onshore and offshore resources within area of responsibility including providing accurate and timely completion of deliverables.

Contribute to the overall delivery of payroll processes, including: accountable for ensuring service level agreements are met or exceeded

scope of work is monitored Research and respond to client vendor escalations

Responsible for driving process change and continuous improvement

Understand local payroll practices, regulations and reporting requirements such that employee pay can be correctly delivered

Maintain knowledge of client HR policies, SOPs and business practices

Train team members on new or enhanced operation procedures and policies

Contribute to operational reporting as required

Execute testing of tools, processes, or system and participate in client funded projects as required

Perform tasks outside of primary job responsibility as required

Demonstrate strong customer service in all activities, including: Understanding the core problem the client customer is facing

Identifying actions required to resolve

Resolve client requests

Provide timely progress updates and resolution to escalations

Display the ability to diffuse irate and or dissatisfied customers, and provide a positive influence on the resolution of issues across service lines

Support Puerto Rico HR Services by assisting in benefits administration, including interaction with 3rd party providers

Basic Qualifications

Minimum of 3 years experience in Payroll Tax

Preferred Qualifications

Workday Systems experience

Knowledge of and experience with enterprise class payroll and services.

CPP Certification

Spanish speaking and reading skills

Experience in processing a large multi state payroll including Garnishments

Banking

GL Reporting

Professional Skill Requirements

Ability to navigate complex organizations

Ability to analyze and interpret complex data

Strong analytical and problem solving skills

Strong organizational skills, attention to detail and follow through to resolve any outstanding issues

Strong time management and administrative skills to handle multiple projects

Strong written and verbal communication skills manages internal communications and external client communications with detailed support and assistance

Experience defining, implementing, and supporting business processes

Ability to influence others on desired objectives

Ability to educate and train others on strategic concepts and sensitive topics

Ability to gain and maintain proficiency in Oracle payroll processing

Advanced computer literacy and working knowledge of standard software. e.g. HRIS, email, Internet Explorer, MS Project, SharePoint, and Excel

Advanced soft skills experience with the ability to convey empathy, understanding, and a respectful approach to resolving customer and client needs

Proven ability to work well within a team and promote a healthy environment

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/01/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Hourly Salary Range

California $26.39 to $63.13

Colorado $26.39 to $54.52

Connecticut $26.39 to $54.52

District of Columbia $28.08 to $58.08

Illinois $24.42 to $54.52

Maine $22.45 to $46.44

Maryland $26.39 to $54.52

Massachusetts $26.39 to $58.08

Minnesota $26.39 to $54.52

New York $24.42 to $63.13

New Jersey $28.08 to $63.13

Ohio $24.42 to $50.48

Virginia $24.42 to $58.08

Washington $28.08 to $58.08

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the  Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.