Manager-Employee Leave and Accommodations

Job Category: Human Resources

Work Shift/Schedule: 8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Manager, Employee Leaves & Accommodations is responsible for providing effective management, compliance, and administration of Northeast Georgia Health System’s (NGHS) light duty, leave, and accommodations programs, including but not limited to Family Medical Leave (FMLA), Short-Term Disability (STD), Long-Term Disability (LTD), military leave, and workplace accommodations under the Americans with Disabilities Act (ADA) and Pregnant Workers Fairness Act (PWFA). The manager plays a key role in the development and ongoing assessment of efficient and effective processes to provide the highest quality of customer support to NGHS employees and management. This position will provide oversight and guidance to the Leave Team, and partner with third-party leave administrator, as needed, to resolve complex cases in a timely manner. Advanced knowledge of all federal and state leave laws and regulations required to ensure legal compliance while managing employee requests for various types of leave. This position is also responsible for developing and facilitating training and educational tools for employees and management around processes, procedures and legal aspects related to leave and accommodation requests.

Minimum Job Qualifications

Licensure or other certifications:

Educational Requirements: Bachelors Degree

Minimum Experience: Minimum five (5) years of experience in Human Resources, with at least three (3) years focused on absence management administration.

​ Other:

Preferred Job Qualifications

Preferred Licensure or other certifications: HR certification (e.g., SHRM-CP/SHRM-SCP, SPHR/PHR)

Preferred Educational Requirements:

Preferred Experience: Two (2) years of previous managerial experience

Other:

Job Specific and Unique Knowledge, Skills and Abilities

Advanced knowledge of leave of absence laws and regulations, including FMLA, ADA, PWFA and state specific leave laws

Strong organizational, communication and interpersonal skills

Ability to manage multiple priorities in a face-paced, high volume work environment

Proficiency in MS Office Suite (Word, Excel, PowerPoint)

Essential Tasks and Responsibilities

Leads the Leave Team to include day-to-day operational support, hiring, onboarding, training, performance reviews and performance management

Establishes workflows, processes, and procedures that create an efficient, effective and personalized experience for those served

Develops and provides oversight around the return-to-work process for employees returning from FMLA or other leaves

Handles complex leave cases and provides expert advice and guidance on difficult or sensitive situations

Manages relationships with third-party administrator and vendors to ensure quality, cost effective services associated with leaves, accommodations, and disability programs

Conducts cadence of case management meetings to update Leaders, Human Resources Business Partners and Employee Relations Consultants on open leave cases

Provides case management related to the interactive process for reasonable accommodations, internally managed cases, and return to work assignments

In collaboration with Director, HRBP and department manager conducts analysis to assess undue hardship or indefinite leave status to minimize risk and ensure legal compliance

Develops and assists with the facilitation of training and educational tools for employees and management on leave policies, processes, and procedures

Maintains up-to-date knowledge of regulations and laws related to leaves and accommodations to ensure compliance of organizational policies and procedures

Identifies improvement opportunities and routine risk assessments around leaves and accommodation processes

Analyzes leaves and accommodations data to identify trends, gaps, educational and improvement opportunities

Ensures confidentiality and security of employee data

Performs other related duties as assigned

Physical Demands

Weight Lifted: Up to 20lbs, Occasionally 0-30% of time

Weight Carried: Up to 20lbs, Occasionally 0-30% of time

Vision: Moderate, Frequently 31-65% of time

Kneeling/Stooping/Bending: Occasionally 0-30% of time

Standing/Walking: Occasionally 0-30% of time

Pushing/Pulling: Occasionally 0-30% of time

Intensity of Work: Frequently 31-65% of time

Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.