Program Director Medical Office Admin

Position Overview

The Program Director, Medical Office Administration leads and elevates the program, ensuring strong academics, full accreditation compliance, high-quality theory and clinical training, and successful student outcomes. This role balances operational leadership, curriculum innovation, faculty mentorship, and community partnerships. The Program Director is also required to implement, monitor, and uphold all applicable policies and procedures to ensure effective functioning of the department.

Schedule : Monday - Friday 8:00 am - 5:00 pm

Compensation : $65,000.00- $75,000.00

Location : 100% Remote

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance: Health, vision, and dental coverage for you and your dependents

Pet Insurance: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

What You'll Do

Oversee daily operations and support long-term strategic planning for the Medical Office Administrator program

Drive compliance with regional or state accrediting bodies, including self-study, reaccreditation processes, annual reports, self-studies and responses

Monitor and validate that faculty are providing active and engaging learning experiences to students within a respectful environment that is conducive to learning, and focused on student satisfaction and positive results

Support curriculum development, review student learning outcomes, and align program content with evolving industry standards

Maintain systematic program evaluation—tracking retention, completion, placement, and exam passage rates

Participate in budget planning, oversee expenditures, and make recommendations for equipment, lab enhancements, and supplies management

Maintain and nurture effective relationships with clinical affiliates, advisory boards, local schools, and healthcare organizations.

Participate in, and document, ongoing faculty and professional development activities (e.g. Continuing Education Units (CEUs) for certification or licensure where required by law)

Review and ensure accurate and timely course, student, and faculty scheduling

Participate in the local professional community to raise awareness of the institution, enhance student opportunities, and build professional networks

Actively participate in student, campus, and community activities as required

What You'll Bring

HS Diploma (or GED) and certificate of completion from an accredited postsecondary institution in relevant subject area (required)

Associate's degree in Medical Office Assisting (preferred)

Minimum three (3) years of practical work experience in medical office administration (required)

Direct and specialized knowledge in the area of instruction (required)

Experience with Medicaid/Medicare claims, scheduling, patient accounts, and patient billing;Direct coding experience (CPC or AAPC preferred)

About Us

Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.

Oversee daily operations and support long-term strategic planning for the Medical Office Administrator program

Drive compliance with regional or state accrediting bodies, including self-study, reaccreditation processes, annual reports, self-studies and responses

Monitor and validate that faculty are providing active and engaging learning experiences to students within a respectful environment that is conducive to learning, and focused on student satisfaction and positive results

Support curriculum development, review student learning outcomes, and align program content with evolving industry standards

Maintain systematic program evaluation—tracking retention, completion, placement, and exam passage rates

Participate in budget planning, oversee expenditures, and make recommendations for equipment, lab enhancements, and supplies management

Maintain and nurture effective relationships with clinical affiliates, advisory boards, local schools, and healthcare organizations.

Participate in, and document, ongoing faculty and professional development activities (e.g. Continuing Education Units (CEUs) for certification or licensure where required by law)

Review and ensure accurate and timely course, student, and faculty scheduling

Participate in the local professional community to raise awareness of the institution, enhance student opportunities, and build professional networks

Actively participate in student, campus, and community activities as required

HS Diploma (or GED) and certificate of completion from an accredited postsecondary institution in relevant subject area (required)

Associate's degree in Medical Office Assisting (preferred)

Minimum three (3) years of practical work experience in medical office administration (required)

Direct and specialized knowledge in the area of instruction (required)

Experience with Medicaid/Medicare claims, scheduling, patient accounts, and patient billing;Direct coding experience (CPC or AAPC preferred)