AI use among education and childcare administrators, preschool and daycare is little observed so far. Measured exposure for education and childcare administrators, preschool and daycare: 4% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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Project management

About the job

Position Overview

We're hiring a Director of Education Operations to lead our teams and drive our mission forward. This role is for a strategic leader who is passionate about people and team development. You'll oversee 6 Education managers and 90+ Instructors, empowering them to create an unparalleled learning environment. Your leadership will directly influence student success and shape the future of our organization.

What We Offer - Competitive Salary: $115K-$125K (Based upon Experience) - Weekends OFF - Paid Training - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses. - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday). - Retirement Matching: 50% match on the first 6% of your contributions after 90 days. - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby. - Competitive Insurance: Health, vision, and dental coverage for you and your dependents. - Pet Insurance: Competitive coverage for your furry family members through ASPCA. - Health Plan Enrollment: Eligibility starts on the first of the month following completing one full month of employment. What You'll Do

Responsibilities

Lead cross-functional teams to drive operational success across education, Admissions, and Student services, Financial Aid, ensuring alignment with key performance metrics.

Inspire and guide educational leadership, overseeing instructional teams to deliver a consistent, high-quality student experience.

Champion campus-wide collaboration to optimize student persistence, retention, employment, and financial performance.

Have a Strong student facing and focus with being visible and leading with humility.

Recruit, develop, and retain top operational talent, fostering a culture of accountability and continuous improvement.

What You'll Bring

Qualifications

Education: Bachelor’s Degree required; Business Administration or Management preferred.

Experience: 10 years of progressive professional experience in operations or service-related industries, with 5 years in leadership or management, including P&L/budgetary responsibility.

Skills: Exceptional leadership, project management, and strategic thinking skills, with proven ability to motivate and develop high-performing teams.

Skills: Excellent interpersonal communication, problem-solving, and analytical skills.

Skills: Ability to navigate a matrix organization and adapt to a fast-paced, changing environment.

Abilities: Must be able to sit and walk for prolonged periods, use a keyboard, and occasionally travel overnight.

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About Us

Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.