Frontline Operations (Office Assistant) - OAA UrecFit
University of Maryland Baltimore
Baltimore, MD · Posted November 12, 2026
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November 2026
- #5Cities hosting the most business conferences in the Mid-Atlantic18 conferences · of 12
- #7Cities with the most jobs that do not need a four-year degree in the Mid-Atlantic103 jobs · of 47
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About the job
The University of Maryland's URecFit and Wellness, under the division of Student Affairs, is seeking contractual, category I Frontline Operations Assistants (Office Assistant). This is a part-time position. URecFit and Wellness is committed to enriching the academic experience as well as encouraging the physical, mindful, cultural, spiritual, emotional, and social development of the UMB community. The selected candidates will work one of three areas: Fitness Assistant, Patron Assistant, or Pratt Desk Attendant.
The Fitness Assistant will supervise and assist with daily operations of the fitness desk and strength and conditioning room. Maintain and monitor for compliance of all fitness rules, policies and regulations. Maintain a clean and safe environment. Provide group and one-on-one fitness equipment orientations.
The Patron Assistant will receive and direct incoming calls and visitors. Respond politely and promptly to customer inquiries and complaints. Provide tours of the facility. Validate ID cards and facility access at the check-in desk. Maintain membership services including towel service, laundry, registrations, and membership renewals.
The Pratt Desk Attendant will supervise and monitor compliance of all Pratt Gymnasium rules, policies. and regulations. Conduct safety round to ensure all equipment is in proper working condition. Checkout equipment to patrons and keep accurate records using Innosoft fusion. Maintain a clean and safe environment. Perform maintenance and custodial duties as assigned. Assist with program/special event set up. Each area will complete additional duties as assigned.
1. Receives and directs incoming calls and visitors. Responds to general inquiries regarding office operations.
2. Assists in maintaining records and filing systems. Codes, combines, copies, sorts and files documents according to defined procedures. Processes a high volume of similar routine transactions with clearly defined procedures.
3. Assembles and compiles basic data according to specific instructions. Utilizes manual and automated methods to enter and retrieve data.
4. Prepares and assists in preparing bulk mailings.
5. Delivers, posts and retrieves documents and materials on campus. 6. Operates office equipment such as single and multi-line telephones, personal computers, typewriters, facsimile machines, and photocopiers.
High School Diploma or GED.; No experience required. Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
The University of Maryland, Baltimore (UMB) is Maryland’s public health, law, and human services university. Six professional schools and the interdisciplinary Graduate School confer the majority of health care, human services, and law professional degrees in Maryland each year.
Our goal is to support the University’s mission of education, research, clinical care, and public service by amplifying UMB’s voice as a thought and action leader, and to enhance goodwill in the communities and people with whom we engage. UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request . You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland. Regular and contractual employee are eligible for a comprehensive benefits package