Manager of Insurance and Loss Prevention

Overview

For over a century, Catholic Community Services of Western Washington (CCSWW) has provided services for youth, immigrants, older adults, and people experiencing homelessness throughout western Washington state. Our 4000+ employees and volunteers come from many faith traditions to serve and support poor and vulnerable people through the provision of quality, integrated services and housing. Our mission and our focus is for those individuals, children, families, and communities struggling with poverty and the effects of intolerance and racism. We actively join with others to work for justice.

CCCSWW is currently seeking a strategic and collaborative Senior Contract Administrator who will oversee the entire lifecycle of contracts and procurement activities across the organizations. If you are a proactive compliance professional who excels at mitigating risk and strengthening governance, this role is for you.

How you will make a difference

The Manager of Insurance and Loss Prevention reports to the CFO and manages the enterprise insurance, claims, and loss prevention programs for Catholic Community Services of Western Washington (CCSWW), the Archdiocesan Housing Authority (AHA), which owns, manages, and develops low-income housing, and related entities (collectively, the Organization). The Manager protects the Organization’s people, assets, financial resources, and reputation through proactive risk identification, loss prevention, and regulatory compliance, and serves as a trusted advisor to leadership, promoting a culture of stewardship, accountability, and safety.

To be considered for this position, please submit a cover letter and resume to Kim Williams, Vice President of Human Resources (kimw@ccsww.org).

All submissions must be received no later than Monday, June 8, 2026.

Benefits & Compensation

Salary: $135,000 per year (D.O.E.) with a competitive benefits package:

Medical, Dental, Vision, Life Insurance and Long-Term Disability

Health Savings Account (HSA) and Flexible Spending Account (FSA)

Generous paid time off (15 days of paid vacation), paid sick time

12 days of paid holidays, plus one (1) personal holiday

403(b) Employee Savings Plan

Employee Assistance Program (EAP)

Responsibilities

Insurance Program Management: Manage the Organization’s enterprise insurance programs, including professional liability, medical professional liability, general liability, property, auto, workers’ compensation, cyber, environmental, fiduciary, crime, flood, volunteer services, and related coverages. Coordinate renewals, including timelines, data collection, broker responses, and executive review. Manage actuarial reporting, appraisals, premium allocation, and the review and reconciliation of third-party administrator and insurer invoices. Oversee maintenance of the insured asset and exposure database as the system of record for insured properties and vehicles. Serve as the primary liaison with insurance brokers, claims administrators, actuarial firms, appraisers, inspectors, and Archdiocesan partners.

Claims Management: Manage property, liability, and auto claims from first notice of loss through closure, including filing, documentation, coordination with adjusters, brokers, and the third-party administrator, recovery tracking, and settlement. Oversee claims activity across all other coverage lines, ensuring timely reporting, tracking, and resolution. Establish and oversee the process for routing incident reports and property-damage notifications and maintain the incident records needed for claims and loss reporting.

Certificates of Insurance and Investor Compliance: Manage the certificate of insurance and evidence of property insurance process for the Organization, including investor and property-specific certificates required under operating, partnership, and loan agreements.

Insurance Liaison Coordination and Training: Coordinate the network of internal insurance liaisons across the Organization. Conduct training and workshops on basic insurance topics, such as completing requests for certificates of insurance, reviewing certificates for accuracy, filing claims, and reporting property and vehicle changes. Develop and maintain the enterprise insurance guide, process sheets, and reference materials for insurance liaisons, contract specialists, and directors.

Risk Management and Loss Prevention: Identify operational, financial, legal, and reputational risks and recommend mitigation strategies. Conduct facility inspections at office locations and low-income housing properties. Coordinate the annual broker and carrier loss control inspection program, serve as the site contact, and track risk-mitigation recommendations through completion while collaborating with the teams responsible for managing the properties. Develop corrective action plans and monitor implementation. Support divisions and related entities with safety guidance, templates, and resources. Monitor compliance with OSHA, state, local, and internal safety standards, escalate gaps that create insurance or loss exposure, and participate in investigations of significant incidents.

Loss Trend Analysis and Reporting: Analyze claims and loss data by coverage line, entity, division, and location to identify trends, emerging exposures, and cost drivers. Prepare regular loss and claims reports for the CFO and leadership. Recommend programs to reduce claim frequency and severity and evaluate their effectiveness.

Compliance and Stakeholder Support: Support regulatory compliance, internal audits, and external inspections relating to insurance, safety, and risk management. Maintain related policies, procedures, and documentation standards. Build collaborative relationships with divisions and related entities and respond promptly to stakeholder inquiries and service.

What we're looking for

To be successful in this role, you will need the following:

Required Qualifications

Education: A bachelor’s degree in risk management, insurance, occupational safety, business administration, public administration, finance, or a related field is preferred. Relevant experience may substitute for education.

Professional Certifications: Industry-recognized designations, such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Associate in Insurance Services (AINS), Certified Safety Professional (CSP), or Associate Safety Professional (ASP), are preferred.

Experience: At least five years of experience managing commercial insurance programs, renewals, and claims, along with experience in risk management, loss prevention, safety, or regulatory compliance. Experience managing multiple stakeholders across decentralized organizations is preferred.

Knowledge: Knowledge of commercial property and casualty insurance, claims management, enterprise risk management concepts, safety and occupational health principles, and regulatory compliance requirements.

Sector Experience: Experience working in nonprofit, education, healthcare, religious, or mission-based organizations is preferred.

Preferred Qualifications

Support and uphold the mission, beliefs, and values of Catholic Community Services and Catholic Social Teaching.

Ability to travel throughout Western Washington and the Portland area to visit locations, with occasional out-of-area travel.

Ability to conduct facility inspections, including walking, climbing stairs, and occasionally using a ladder, with potential exposure to active construction sites.

Ability to lift up to 25 pounds occasionally and to sit, stand, and work at a computer for extended periods.

Demonstrated attitudes, knowledge, and skills necessary to deliver culturally competent services and work effectively in multicultural situations.

Advanced proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Teams.

Willingness to embrace artificial intelligence tools for analysis, reporting, and process improvement.

Possess a valid Washington State driver’s license and meet the requirements of the agency’s driving policy.

Criminal history background checks are required prior to employment.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. Please let us know if you need special accommodations to apply or interview for this position.

Catholic Community Services is an Equal Opportunity Employer. Visit www.ccsww.org to learn more.