Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer.

Overview

As a member of the Executive Committee, the Food & Beverage Director is responsible for assuring attentive, friendly, courteous, and efficient service in all F&B Outlets while maintaining adherence to budgeted payroll and overhead cost. The Food & Beverage Director is responsible for continually working towards improving sales revenues to meet or exceed budget, directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product while at the same time developing the team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction.

Responsibilities

Ensuring profitability of the of the Food and Beverage department, maximizing revenue and controlling costs.

Work cohesively with the Executive Chef and departmental managers to create revenue opportunity through ongoing activations, menu enhancements, and refreshed concepts.

Collaborate with property Director of Sales on marketing, events, catering opportunities to grow income stream.

Maintain and improve food and beverage service standards with the objective of consistently meeting and exceeding guest expectations.

Lead departmental managers in overseeing staff training and development, coach, counsel when there is a need, with Human Resources .

Constantly and consistently monitor guest survey feedback relative to guest satisfaction with food and beverage offerings in order to maintain the highest level of guest satisfaction, review results with colleagues to develop appropriate corrective action and ensure implementation.

Complete menu analysis in order to remain market-relevant and profit-driven at all times.

Monitor and analyze the activities and trends of competitive restaurants, bars and other hotel's banqueting departments to drive profitability within the hotels’ outlets

Handle all guest complaints, requests and inquiries relative to food and beverage service in the various restaurants.

Conduct monthly food and beverage meetings, daily briefings with outlet managers and supervisors.

Identify and develop talents within the departmental colleagues for future potential growth opportunities.

Lead by example with respect to the Viceroy Values and Brand Standards.

Perform other job duties and projects as directed.

Qualifications

Excellent knowledge of computer accounting programs, P&L proficiency, and analytical skills are required.

Bachelor’s Degree or equivalent preferred.

Experience in a luxury/lifestyle hotel/resort background required.

A minimum of 5 years’ experience as Director of Food and Beverage in a similar size scope/operation.

Pre-opening experience a plus

Excellent Communication skills

Be able to effectively present information to customers, clients and other colleagues.

Must be service oriented and be able to multi-task

Must have knowledge of Food and Beverage operations and health and safety standards.

Must exhibit an approachable and authentic engaging demeanor

Strong organizational and problem-solving skills

The ability to motivate and inspire others to work cooperatively to achieve a designated goal

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

EOE

Benefits

Highgate offers the following benefits package for this position:

Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance

401(k) Retirement Plan with employer matching contributions

Paid holidays

Paid vacation

Paid sick leave (provided in accordance with applicable law)

Employee assistance program (EAP)

Tuition reimbursement

Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on [11/10/2026] and will remain open for at least 75 days.