Marketing and Communications Coordinator - Civil and Environmental Engineering

Duties Responsibilities Content Development, Writing and Channel Management • Write, edit, and proofread clear, accurate, and engaging technical articles, research news stories, features, and profiles that highlight key findings and convey the impact of ICT’s transportation research and its contributions to CEE and Grainger Engineering research. • Use independent research skills and conduct interviews with principal investigators, researchers, and sponsoring agency representatives to identify technical content, gather information, and develop research narratives. • Execute against established communications priorities for ICT, translating goals into coordinated content production across channels and ensuring deliverables are completed on time and on brand. • Create timely, relevant content and manage ICT communications channels, including, but not limited to, websites, intranet, training databases, email, e-newsletters, social media platforms, digital advertising, print publications, promotional materials, and talking points. Coordinate with the department IT unit as appropriate. • Develop and manage content calendars for ICT channels, coordinating story timelines, post scheduling, and production deadlines to ensure content is planned in advance and consistently aligned with department and college priorities and communications goals. • Coordinate the full lifecycle of print and digital collateral for ICT, from intake and content development through creative review, production, and distribution. • Provide quality assurance on all materials produced for ICT, ensuring accuracy, AP Style compliance, and full alignment with Grainger Engineering and University of Illinois Urbana-Champaign brand and messaging standards before publication or distribution. Training Development and Outreach Support • Develop and maintain digital training courses and materials for multi-functional areas, including interactive content, graphics, video, audio, assessments, and other learning resources. • Assist with ICT events, webinars, conferences, training activities, and other outreach initiatives, including development of presentations and promotional materials. Strategy and Planning • Help coordinate annual communications planning and priority setting for ICT with center leadership and the Technical Communications Manager, establishing a clear roadmap of content priorities, campaigns, and channel activities for the year. • Serve as ICT’s communications liaison and partner to CEE and Grainger Engineering’s OMC, coordinating priorities, sharing content opportunities, and connecting the Center’s communications efforts with department and college initiatives. • Participate in Grainger Engineering OMC planning, professional development, working groups, and communities of practice to foster collaboration, alignment, and shared learning across the college’s marketing and communications community. Tracking Reporting • Develop, track and report on marketing performance across all channels, compiling data and presenting insights to ICT leadership regularly. • Collect, organize, and analyze program, training, and survey data; develop reports, charts, dashboards, and visual summaries to communicate results and trends. • Maintain reporting tools that support ICT marketing decision-making and communicate campaign effectiveness to key stakeholders. • Conduct periodic reviews of marketing activity to evaluate effectiveness, identify gaps, and surface recommendations that improve how the team prioritizes and executes work. Other Duties • Assume additional duties related to marketing and communications to further the mission of ICT, CEE, and Grainger Engineering. • Other duties as assigned.