Food and Beverage Manager

An exciting opportunity awaits an experienced, energetic, and hospitality-driven Food & Beverage Manager in the heart of New Hampshire’s beautiful Mount Washington Valley.

We are seeking a personable, confident, and financially minded hospitality leader who understands that exceptional service goes beyond great food and beverages. It’s about creating genuine connections, delivering memorable guest experiences, and fostering an atmosphere where people feel welcomed, appreciated, and eager to return.

This established mountain destination offers a unique combination of full-service casual dining, banquets, special events, and year-round hospitality. Located in picturesque Jackson, NH, the position provides an opportunity to build a rewarding career in one of New England’s most desirable mountain communities.

Reporting to the Director of Food & Beverage, the ideal candidate will bring strong restaurant management experience, hands-on leadership, sound financial judgment, and a genuine passion for hospitality. We are looking for someone who leads from the floor, develops strong teams, understands the business behind successful restaurant operations, and consistently delivers exceptional guest experiences.

Key Responsibilities

Restaurant Operations & Guest Experience

Oversee daily restaurant operations, ensuring exceptional service, quality, and operational efficiency.

Maintain a visible, hands-on leadership presence during service.

Create a welcoming environment through genuine guest engagement and authentic hospitality.

Collaborate with culinary leadership to ensure seamless front-of-house and back-of-house operations.

Proactively address guest concerns and maintain consistently high service standards.

Leadership & Team Development

Recruit, train, coach, and motivate food and beverage team members.

Foster a positive, accountable, and team-oriented workplace culture.

Manage employee scheduling, staffing levels, and daily service execution.

Lead by example with professionalism, enthusiasm, and a hands-on approach.

Financial & Business Management

Support departmental budgeting, forecasting, and financial performance.

Monitor COGS, menu pricing, labor costs, inventory, and operating expenses.

Demonstrate a working understanding of basic P&L management and restaurant profitability.

Utilize financial reports and operational data to identify opportunities for improvement.

Banquets, Events & Technology

Assist with planning, coordinating, and executing banquets, private functions, and special events.

Adapt staffing and service operations to seasonal business demands.

Effectively utilize POS systems, scheduling platforms, inventory tools, and Microsoft Office applications.

Maintain accurate operational records and reporting.

Qualifications

Minimum of five years of management experience in a full-service casual dining restaurant or comparable hospitality operation.

Minimum of two years of management experience overseeing banquet functions, special events, and food and beverage operations within a private club, casino, hotel, resort, or restaurant.

Proven ability to deliver high-level guest service and genuine, authentic hospitality.

Experience managing or supporting banquets, private events, or catered functions.

Strong leadership, communication, organizational, and team development skills.

Working knowledge of COGS, menu pricing, budgeting, forecasting, labor controls, and basic P&L management.

Technologically savvy and comfortable learning new hospitality systems.

Hands-on, adaptable, and comfortable working in a fast-paced environment.

Flexibility to work evenings, weekends, holidays, and peak seasonal periods.

Benefits

Medical, dental, and vision insurance

401K

Relocation Package

Temporary Housing