Personal Lines Senior Territory Manager
Liberty Mutual Insurance
Baltimore, MD · Posted November 6, 2026
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Where Baltimore, MD ranks
Where Baltimore, MD placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #5Cities hosting the most business conferences in the Mid-Atlantic18 conferences · of 12
- #7Cities with the most jobs that do not need a four-year degree in the Mid-Atlantic103 jobs · of 47
- #9Best cities for software and engineering jobs in the Mid-Atlantic242 openings · of 68
- #11Cities hosting the most education & edtech conferences5 conferences · of 39
- #11Cities hosting the most healthcare & hospital systems conferences6 conferences · of 33
- #17Cities hosting the most engineering conferences2 conferences · of 28
Rankings about sales jobs
- Best cities for sales jobs #1 New York (2,774 openings)
- Best cities for sales pay after cost of living #1 Santa Clara ($175k)
- Most requested AI skills in sales jobs #1 AI tools in daily work (4.1%)
- AI tools named most often in sales jobs #1 Gong (0.93%)
- Employers with the most sales jobs #1 Charter Communications (389 roles)
How AI is used in this kind of work
Among insurance sales agents, AI is already used for a large share of the tasks. Measured exposure for insurance sales agents: 32% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Own and manage a designated territory with accountability for profitable growth and achievement of financial and operational targets. Lead all aspects of territory and agency management—including agency prospecting, business planning, engagement, training, compensation discussions, and optimization of agency distribution. Strategically leverage internal and external tools, marketing programs, and business development resources to support agency performance and growth. Offer mentorship to peers, contribute to agency initiatives, and bring forward ideas that enhance team performance and continuous improvement. Experience in territory management, agency distribution, or insurance sales leadership Ability to analyze data, identify trends, and craft strategic action plans Minimum six years of progressively more responsible insurance sales and management work experience. Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. Proven track record of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Advanced analytical thinking, business analytics and business development skills. Well versed understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. Appropriate driving record required to operate a company vehicle. Build strong, mutually beneficial relationships with agency owners, leaders, and frontline staff through consistent in-person engagement. Develop and execute high-quality agency strategies and plans aligned with key Personal Lines or Business Lines goals, such as carrier consolidation, agency plant expansion, service center adoption, and new program launches. Provide clear guidance on appetite and target markets, identify profitability concerns, and take proactive steps to support agency success and ensure sustained profitability. Partner closely with underwriting, product management, claims, and risk control teams to identify opportunities, solve challenges, and share competitive and industry insights. Collaborate with Personal Lines or Business Lines colleagues to support shared agency assignments and cohesive market strategy.