Director of Guest Experience
Four Seasons Hotels and Resorts
Westlake Village, CA · Posted October 30, 2026
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How AI is used in this kind of work
Among personal service managers, all other, AI is already used for some of the tasks. Measured exposure for personal service managers, all other: 12% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Exciting opportunity for a Director of Guest Experience to lead and elevate service standards at Four Seasons Hotel Westlake Village. Oversee guest interactions, ensure seamless arrivals and departures, and drive innovative guest experience programs. Ideal for a passionate hospitality professional with strong leadership and guest service expertise.