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Director-Resident Service-Charter House

Mayo Clinic

Rochester, MN · Posted November 12, 2026

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About the job

The Director of Resident Services is responsible for the planning, coordinating and directing of a wide and varied scope of activities and programming which meet the spiritual, emotional, intellectual, vocational, social, physical and environmental needs of the residents. The programming is designed to meet the needs and to develop future programs to help meet the wellness needs of the residents (including but not limited to intellectual, occupational, social, environmental, spiritual, emotional, nutritional and physical.) The development of the programming must meet the requirements of the 8 Dimensions of Wellness.

The Director of Resident Services must possess, and be able to articulate, personal philosophies, attitudes and behaviors which respect and relate well with people, especially older adults. Will also manage contracts for salon, spa, and transportation services.

Master's Degree with 2 years' experience or a bachelor's degree with 5 years’ experience is required in Recreation Therapy, Social Work, Gerontology and/or a related Health Care Administration field. Must have at least five years' work experience in health care settings. Current Certified Therapeutic Recreation Specialist (CTRS) or Licensed Social Worker (LSW) preferred.

Must have the ability to work collaboratively with multiple disciplines including senior leadership along with being able to successfully lead multidisciplinary teams. Interview, select, train, supervise and evaluate departmental staff which may include Activities Supervisor and staff, Fitness and Wellness Coordinator and Specialists, Group Fitness Instructor(s), Spiritual Care Coordinator. Must possess strong leadership, public speaking, team building, mentoring, systems thinking and problem-solving skills.

Preferred Experience :

Working knowledge of best practices in aging services and dementia care.

Experience supervising an activities program and/or Social Services department.

Must have a working knowledge of current trends regarding aging services, state and federal regulations governing assisted and skilled nursing facilities along with available community resources.

This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

Medical: Multiple plan options.

Dental: Delta Dental or reimbursement account for flexible coverage.

Vision: Affordable plan with national network.

Pre-Tax Savings: HSA and FSAs for eligible expenses.

Retirement: Competitive retirement package to secure your future.