Heating Systems Program Coordinator

Summary/Objective

Heating Systems Program Coordinator provides clients with heating system related services, such as repairs, replacements, and cleanings.

Essential Functions

Understands and keeps current of Federal, State and utility program regulations pertaining to the HEARTWAP program and keeps program manager informed.

Develop an annual production and spending plan for heating systems replacement and repairs for NSTAR, NGRID, HEARTWAP and CLC. Communicate and update program manager on changes and updates.

Prepares and oversees yearly HEARTWAP program review by EOHLC staff.

Process orders from auditors, HAC Intake, and referrals from SSCAC

Determine eligibility of customer, Identify heating repairs, cleanings and system replacement needs.

Prepare heating system work requests and submit to heating contractors

Request and receive bids from contractors

Receive approval for bids submitted to EOHLC

Award/assign work to heating contractors

Distribute Quality Inspection requests to auditors as required (% of repairs and replacements)

Receive heating system invoices, enter expenditures into database

Submit payment requests to Accounts Payable Department

Export monthly expenditures report to EOHLC

Approve payments to contractors

Manage HVAC contractor files (licenses and agreements)

Conduct procurement every two years.

Submit monthly activity report to program director showing work in process and funds spent

Outgoing and incoming communication with customers, heating contractors, fuel providers, department energy auditors, and outside agency contacts

Additional Duties

Attend meetings and trainings as required

Incorporates HAC’s Guiding Values into daily routine

Inform supervisor of any situations that may create potential problems for HAC or the Energy Department

Required Qualifications, Education, and Experience

Strong communication skills with contractors, customers, and vendors

Strong computer skills including Office 365, Excel, and Sharepoint

Accurate typing and data entry

Preferred Qualifications, Education, and Experience

Bachelor’s Degree preferred

Physical and Mental Job Requirements

Use of and/or subject to:

Computers/monitors

Physical requirements:

Occasional lifting/carrying up to 20 lbs

Occasional bending

Constant sitting

Constant repetitive motion

Constant finger dexterity

Constant handwriting and typing

Constant visual perception

Constant visual inspection

Constant hand/eye coordination

Color distinction

Constant hearing

Constant speaking

Mental requirements:

Understand and apply routine verbal and/or written instructions

Understand and apply non-routine verbal and/or written instructions

Understand complex problems and collaborate to explore alternative solutions

Organize actions to complete sequential and/or routine tasks

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Make decisions that have an impact on the individual’s work

Make decisions that have an impact on the immediate work unit’s operations and/or services

Make decisions that have significant impact on a department’s credibility, operations, and/or services

Make decisions that have an impact on the health and wellbeing of clients

Communicate and exchange routine/basic information

Communicate and explain a variety of information

Communicate in-depth information for the purpose of interpreting, and/or negotiating

Memorization/concentration

Learning/knowledge retention

Preparing/analyzing numerical figures

Analyzing/examining/testing data

Interacting with others

Work Environment

The functions of this role are conducted in an office environment.

Hours of Work

This role is paid on a salaried basis.

Expected work hours are Monday through Friday 9-5, however, as a salaried position the individual is expected to work as required to complete the duties of the position.

AAP/EEO Statement The Housing Assistance Corporation (“HAC”) is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.

It is also the policy of HAC to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

Please inform us of any necessary accommodations required during the application process and/or at any time during employment.

Other Duties Please Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.