Among first-line supervisors of office and administrative support workers, AI is already used for some of the tasks. Measured exposure for first-line supervisors of office and administrative support workers: 19% (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

About AlphaSense:

AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit www.alpha-sense.com . Come join us.

About the Team:

The Collections team plays a critical role in protecting AlphaSense's cash position and customer relationships while enabling the business to scale. We partner closely with Sales, Customer Success, Billing, Revenue Accounting, Deal Desk, and Legal to manage risk, resolve escalations, and build scalable, best in class Order to Cash processes as AlphaSense continues its journey toward becoming a public company.

About the Role:

This role sits at the point where individual contributors and people leadership paths diverge. Reporting to the Director of Accounts Receivable, the Accounts Receivable Manager leads cross functional collections initiatives, owns strategy and judgment for the most sensitive customer relationships and escalations, and begins to operate at a managerial altitude reviewing and elevating the work of others while representing Collections in cross-functional forums.

The ideal candidate has demonstrated sustained, manager level judgment on collections strategy and risk over multiple business cycles, enjoys solving complex, high stakes account problems, and is ready to signal a clear direction: deepen as a technical/IC leader (Collections Manager) or move into people leadership (Manager, Collections).

Who You Are:

5-8 years of progressive collections or accounts receivable experience, with a track record of sustained performance at increasing levels of ownership.

Demonstrated manager level judgment on collections strategy, risk assessment, and complex account resolution.

Experience leading cross functional initiatives such as dunning strategy redesign, risk scoring models, or collections system enhancements.

Experience reviewing and approving the work of Senior Analysts and other team members on complex accounts.

Comfortable acting as a trusted backup to a Manager for escalations and portfolio ownership.

Strong ability to partner with Sales and Customer Success leadership on shared account strategy.

Proven ability to identify organizational, not just account level, risk.

Experience developing others, whether or not they carry formal direct reports.

Experience working with NetSuite and Salesforce (SFDC); experience with Salesforce CPQ, billing platforms, or risk/collections automation tools is a plus.

Strong analytical skills with the ability to evaluate complex, sensitive customer relationships and recommend practical solutions.

Demonstrates curiosity, sound judgment, and a continuous improvement mindset.

Excellent written and verbal communication skills, with credibility in cross functional forums.

What You’ll Do:

Lead cross functional collections initiatives, including dunning strategy redesign, risk scoring models, and system enhancements.

Own strategy and judgment for the most sensitive customer relationships and escalations.

Review and approve the work of Senior Analysts and below on complex accounts.

Act as backup to the Manager for escalations and portfolio ownership.

Partner with Sales and Customer Success leadership on shared account strategy.

Proactively identify organizational risk trends across the portfolio, not just individual account issues.

Represent Collections in cross functional forums, building trust with Sales, Customer Success, Billing, Revenue Accounting, and Legal.

Develop and mentor other team members, whether or not they are formal direct reports.

Support enhancements to NetSuite, Salesforce, and other collections and billing systems to improve operational efficiency and data integrity.

Lead or contribute to a cash forecasting or risk scoring transformation workstream.

Support SOX readiness and public-company initiatives by maintaining strong documentation, controls, and collections processes.

Participate in special projects related to new business models, system implementations, acquisitions, and strategic finance initiatives.

Nice-to-Have Qualifications

Experience supporting SaaS or subscription/usage-based business models.

Experience with Salesforce CPQ or other billing and revenue automation systems.

Experience supporting SOX compliance, external audits, or IPO readiness initiatives.

Experience working in a high-growth technology company.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range $98,000 — $135,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

AlphaSense never asks candidates to pay for job applications, equipment, or training.

All official communications will come from an @ alpha-sense.com email address.

If you’re unsure about a job posting or recruiter, verify it on our Careers page .

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.