Appian Administrator (AWS)

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence is seeking an Appian Administrator responsible for the administration, maintenance, and operational support of enterprise applications built on the Appian low-code platform. This position will support Credence’s contract with the Defense Logistics Agency (DLA) and provide portfolio hosting support for multiple Appian applications and environments. The role plays a critical part in ensuring the availability, security, performance, and reliability of Appian environments hosted in Amazon Web Services (AWS). The ideal candidate has hands-on experience supporting Appian in cloud-based environments and collaborating with development, DevOps, and security teams to support mission-critical systems for federal customers.

RESPONSIBILITIES

Appian Platform Administration

Administer and maintain Appian AoK environments built for Contract Writing use cases within a DevSecOps platform

Manage Appian deployments, upgrades, patches, and hotfixes in accordance with vendor and organizational standards

Monitor application health, performance, logs, and system alerts; troubleshoot and resolve issues.

Manage users, groups, roles, and security permissions within Appian

Support application releases and environment promotions in coordination with development and DevOps teams

Maintain system documentation, runbooks, and standard operating procedures

AWS Cloud Operations

Support Appian environments hosted in AWS, including EKS, IAM, CloudWatch, and related services

Monitor cloud infrastructure performance, availability, and cost

Assist with provisioning, scaling, backup, and disaster recovery strategies for Appian environments

Support security controls, patching, and compliance activities in AWS environments

Troubleshoot infrastructure-level issues impacting application performance or availability

DevOps & Automation

Support CI/CD pipelines and deployment automation for Appian applications

Manage environments with Infrastructure-as-Code (IaC) using Terraform

Collaborate with development teams to ensure smooth application deployments and environment stability

Security & Compliance

Enforce security best practices for Appian and AWS environments

Support audit readiness, logging, monitoring, and compliance requirements (e.g., NIST, FedRAMP, DoD, or similar frameworks as applicable)

Coordinate with cybersecurity teams to remediate vulnerabilities and implement security enhancements

US citizen with the ability to obtain and maintain a public trust

Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience)

Active CompTIA Security+ certification, or ability to obtain one within first 3 months

3+ years of experience administering Appian applications in enterprise environments

Experience with Kubernetes to include EKS or similar containerized technologies

Hands-on experience supporting applications hosted in AWS

Strong understanding of Linux-based systems and application hosting

Experience with monitoring, troubleshooting, and performance tuning

Familiarity with CI/CD pipelines and DevOps concepts

Ability to work independently and collaboratively in a fast-paced environment

PREFERRED QUALIFICATIONS

Appian Administrator or Developer certification

AWS certifications (e.g., AWS Certified Solutions Architect, SysOps Administrator, or Cloud Practitioner)

Experience supporting government or regulated environments

Familiarity with SSO, IAM, and identity management integrations

Experience with scripting or automation (e.g., Bash, Python)

Exposure to FedRAMP, DoD, or other compliance frameworks